Human Resources Department - Quality Control Unit Associate

Job Title

Human Resources Department - Quality Control Unit Associate

Location: US-NY-New York

Job ID: 2026-4293

Category: Human Resources

Position Type: Full-Time

Posting Date: 5/26/2026

Overview

The Quality Control Unit Associate is responsible for assisting the department’s monitoring of operational effectiveness across all teams through multiple risk assessment practices.

Responsibilities

HR Operational Effectiveness

• Ensure HR operational effectiveness by monitoring and assessing all teams’ operations, delivering training sessions and coaching when necessary, and providing recommendations.
• Assist in the establishment and execution of quality assurance programs for higher risk processes.
• Provide guidance to all teams on risk assessment and control testing activities; suggest improvement ideas or corrective actions and identify opportunities for continuous improvement across the department.

Human Resources Risk Management

• Review applicable regulatory requirements, including labor law and industry developments, to identify issues impacting the department’s operations and disseminate information to ensure compliance.
• Coordinate with the department’s ABAC point of contact to perform ABAC-related controls.
• Monitor and analyze HR department-owned KRIs and provide recommendations where applicable.
• Liaise as the HR department’s point of contact with the Chief Data Office to perform record retention tasks, including inventory updates and records disposal.
• Maintain, review, and update the HR department's record retention schedule and other relevant documents.
• Coordinate reviews and updates of HR department-owned Policies and Procedures in accordance with Bank requirements.
• Monitor the Bank’s compliance with Head Office nepotism-related requirements.
• Facilitate planning, due diligence, contract negotiation, ongoing monitoring, continuous monitoring, and termination of third-party relationships.
• Oversee all vendor-related activities to ensure compliance with BOC US Branches’ Third-Party Risk Management requirements.
• Provide assistance to Front Line Unit Risk Manager on completing risk management tasks.
• Communicate and train HR employees on risk-related policies, processes, and knowledge.

Audit

• Facilitate HR-related audit and examination tasks as needed, including preparation of deliverables, guidance to other HR teams, and supplying data points for drafting HR responses to auditors and regulators.
• Attend necessary meetings to discuss audits.
• Ensure soundness of submissions to auditors where appropriate.

Ad Hoc

• Attend meetings requiring HR department attendance (e.g., Data Governance Committee, Recovery and Resolution Plan) and address requests as needed.
• Ensure soundness of submissions to regulators where appropriate.
• Participate in and coordinate bank-wide projects as needed and coordinate departmental ad-hoc projects as required.

Other HR Functions

• Assist with other HR functions such as recruitment, employee relations, and training and learning development, if needed.

Qualifications

• Bachelor’s degree is required, preferably in human resources or related majors. Master’s degree or higher is highly preferred.
• 1–3 years of human resources-relevant experience required.
• Knowledge of Employment Law/EEOC requirements is required.
• Knowledge of the financial/banking industry, vendor management, and risk management is required.

Compensation

Actual salary is commensurate with the candidate’s years of experience, skillset, education, and other qualifications.

Pay Range: USD $42,000.00 – USD $90,000.00 per year.