Retail Sales Intern

About Carousell Mobile

Carousell Mobile is the retail arm of Carousell Group, Singapore’s leading recommerce platform. Our stores specialise in:

• Certified used smartphones
• Instant trade-ins for old devices
• Affordable upgrades for customers

We are building a new generation of phone retail stores that combine the convenience of online marketplaces with the trust of physical stores.

Internship Overview

As a Store Sales Intern, you will gain hands-on experience in smartphone retail operations and customer engagement. You will support the retail team in assisting customers with phone purchases, trade-ins, and daily store activities in a fast-paced retail environment.

This internship is suitable for students who are interested in retail sales, customer service, and consumer electronics.

What You’ll Learn & Support

• Retail Sales Support
  • Assist customers in exploring smartphones and accessories
  • Support the team in recommending devices based on customer needs and budget
  • Learn basic POS and payment handling processes
• Trade-In Support
  • Assist with basic phone inspections during trade-in processes
  • Support documentation and device handling for buyback transactions
• Customer Experience
  • Provide friendly customer service and support daily customer interactions
  • Learn how to create a smooth and transparent retail experience
• Store Operations
  • Support daily housekeeping and store presentation
  • Ensure devices and pricing displays are organised and updated
• Social Media Support
  • Assist in creating simple TikTok or Instagram content for store promotions and new arrivals

Qualifications

Who We’re Looking For

• Enjoy interacting with customers
• Have interest in smartphones, gadgets, or technology
• Are willing to learn in a retail sales environment
• Are comfortable working in shopping mall retail stores
• Have a positive attitude and willingness to support the team
• Students with part-time retail, sales, or customer service experience will have an added advantage

Internship Details

• 5 working days per week
• Retail shift hours (including weekends and public holidays)
• Internship location: Chinatown and/or Jurong Point Mall Carousell Mobile Store

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