Business Analyst (Insurance Domain)

Location

Cleveland, OH (Hybrid)

Job Description

Role Summary

Lead requirements process design and stakeholder alignment across complex projects, ensuring business needs are translated into clear, testable, and implementable solutions.

Key Responsibilities

• Drive requirements gathering, user stories, acceptance criteria, and process mapping
• Conduct gap analyses, impact assessments, and solution validation
• Partner with business, product, architecture, and QA teams for end-to-end delivery
• Support Agile ceremonies, backlog refinement, sprint planning, and UAT
• Prepare documentation, BRD/FRD workflows, data mapping, and executive updates
• Ensure compliance, traceability, and quality across the SDLC

Skills & Experience

• 7–10 years of BA experience in technology or product environments
• Strong in Agile process modeling, requirements engineering, and stakeholder management
• Experience in large transformation or migration programs
• Tools: JIRA, Azure DevOps

Preferred Background

• Insurance, banking, digital transformation, or platform modernization
• Duck Creek, Guidewire, .NET

Education & Certifications

• Bachelor’s in Business/IT; CBAP, CCBAP, or ABSA/Fe BA preferred

Communicate clearly and effectively with cross-functional teams including business stakeholders, product owners, developers, QA, and leadership. Collaborate proactively to ensure shared understanding of goals, requirements, priorities, and timelines. Facilitate discussions, workshops, and meetings to encourage alignment, transparency, and informed decision-making.

Compensation

The base compensation range for this role in the posted location is: 86129 to 127189.

Capgemini provides compensation range information in accordance with applicable pay transparency laws. The listed base range reflects the minimum and maximum target compensation Capgemini may pay for the role at the time of posting. This range may change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on factors legally permitted in the applicable jurisdiction, including geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market considerations, and internal pay equity. It is not typical for candidates to be hired at or near the top of the posted range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (Vacation: 12–25 days, holidays, personal days, sick leave)
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. We value Indigenous contributions and actively strive to create a welcoming environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

This is a general description of the duties, responsibilities, and qualifications required for this position. Capgemini may provide reasonable accommodations during the recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Capgemini may capture your image (video or screenshot) during the interview process for verification. For information on your rights as an applicant in the United States, please visit the Equal Employment Opportunity page: EEO is the Law.

Capgemini is a global business and technology transformation partner, helping organizations accelerate digital and sustainable transitions. We are a diverse group of 340,000 team members in more than 50 countries, delivering end-to-end services from strategy and design to engineering, leveraging capabilities in AI, cloud, data, and industry expertise.