AI Data Associate with Dutch, Artificial General Intelligence

AI and Generative Technology at Amazon

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for candidates who don't just think out of the box—they make the box they are in 'Bigger'. The future is now; do you want to be a part of it?

Role Overview: ML Data Associate (MLDA)

We are looking for an ML Data Associate (MLDA) to undertake foundational labeling functions, such as dialogue evaluation on speech, text, audio, and video data, to assess and improve Alexa’s performance in everyday situations.

Your ability to concentrate, multi-task, and your high attention to detail will ensure the delivery of high-quality work while maintaining strict confidentiality and adhering to all applicable Amazon policies for securing confidential information. You will be part of a diverse team dedicated to making huge strides in the world of technology and the use of Artificial Intelligence. An inner drive, individuality, and a creative mind are extremely beneficial for this role.

Key Job Responsibilities

• Maintain and follow strict confidentiality, as customer privacy is our biggest tenet.
• Work with a range of different types of data including, but not limited to, text, speech, image, and video.
• Deliver high-quality labeled data using provided guidelines to meet Key Performance Indicators (KPIs) and utilizing in-house tools and software.
• Assume the role of a subject matter expert for Machine Learning (ML) data workflows. Demonstrate proficiency in researching, creating factually and grammatically correct responses, ranking responses, and performing text, speech, image, and video annotation.
• Ability to make logical decisions while performing tasks even when the provided information is ambiguous.
• Possess an eye for detail and the ability to pivot instantly between different requirement categories.
• Demonstrate support for daily operational deliverables such as Average Handle Time (AHT), quality, and Turnaround Time (TAT) for multiple assigned task types.
• Demonstrate expertise in handling the end-to-end data execution process related to task labeling and operate with reduced dependency on work instructions.
• Contribute to root cause analysis, identify error patterns, and suggest solutions to improve the quality of labeling tasks.
• Be responsible for identifying day-to-day process and operational issues in Standard Operating Procedures (SOPs) and tools, and suggest necessary changes to unblock operations.
• Demonstrate ownership in providing floor support to clarify internal queries during execution, as needed.

Daily Operations

The team operates strictly in the office, Monday through Friday, with an eight-hour shift. We are constantly looking for ways to improve our capabilities and deliver the best possible product. The role includes exposure to a diverse team environment, regular meetings, training sessions, and Amazon events throughout the year.

Basic Qualifications

• Associate's degree or above.
• Fluent proficiency in speaking, writing, and reading Dutch.
• Fluent proficiency in speaking, writing, and reading English.
• Experience writing business strategy documents and plans.
• Ability to read and analyze complex business documents.
• Ability to interpret and implement detailed instructions across various projects.
• Experience in research, gathering, and synthesizing information from multiple sources.

Preferred Qualifications

• Bachelor's degree or above.
• Experience working in a related industry.
• Advanced knowledge of Microsoft Office products and applications.
• Experience using open-source resources for research.
• 1+ years of project management or project coordination experience.
• Experience managing stakeholder relationships across departments.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to learn more about how we collect, use, and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.