Office Manager

Location: New York, NY (Onsite 5 days per week)

Role Type: Full-time

Reports To: People Operations Manager

About Flowcode

Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We turn physical touchpoints into digital conversion funnels, powering instant, privacy-compliant personalization at scale. Over 75% of the Fortune 500 trust Flowcode to turn physical moments into digital action, providing speed, security, and ease.

The Role: Office Manager

We are seeking an organized, proactive, and people-oriented Office Manager to own the day-to-day experience of our Soho HQ. This highly hands-on role focuses on making our office welcoming, organized, and running smoothly—managing everything from morning coffee and team lunches to candidate visits and new hire arrivals.

You will be the familiar and welcoming face to employees and guests while owning the behind-the-scenes logistics that keep our office operating at its best. You will work closely with our People team, reporting directly to the People Operations Manager, and partnering with IT, Finance, leadership, vendors, and employees across the company. This is an onsite position at our Soho office, Monday through Friday.

What You'll Own

• Daily Office Operations: Help open the office each morning, including preparing coffee, resetting meeting rooms and common areas, and ensuring the space is ready and welcoming for employees.
• Workplace Experience: Maintain organized, clean, and welcoming common spaces throughout the day, proactively addressing any needs or issues.
• Office Supplies & Inventory: Owner of ordering, stocking, and organizing office snacks, drinks, coffee, and kitchen supplies. Manage inventory for all office supplies, placing orders and keeping them accessible.
• Team Meals & Events: Coordinate office lunches and other team meals, managing the process from ordering and delivery through setup and cleanup. Organize recurring happy hours and in-office gatherings, handling ordering, setup, logistics, and cleanup.
• Guest & Candidate Experience: Greet clients, partners, vendors, candidates, and all visitors, ensuring they have a positive experience from the moment they arrive.
• Budget Management: Track and manage budgets for snacks, meals, happy hours, and other general workplace expenses.
• IT Coordination: Serve as the first point of contact for in-office technology issues, troubleshoot when possible, and coordinate with IT partners to ensure swift resolution.
• Company Offsites & Events: Serve as a key partner in supporting company offsites, team-building activities, celebrations, and other company-wide events.
• Vendor Coordination: Partner with building management, cleaning services, food vendors, our IT partner, and other essential office vendors.
• Special Projects: Engage in various projects aimed at improving the employee experience and helping Flowcode operate more effectively.

What You'll Bring (Qualifications & Skills)

Prerequisites

• Bachelor's degree from a four-year college or university.
• 0-3 years of professional experience. Experience in hospitality, administrative support, front desk operations, coworking spaces, or general workplace experience is relevant.
• Must be able to work onsite Monday - Friday at the Soho office.

Key Attributes

• Exceptionally organized with a strong eye for detail.
• Takes genuine pride in their work, whether supporting an offsite or ensuring the kitchen is stocked.
• Naturally warm, friendly, and welcoming, and genuinely enjoys working with people.
• Proactive; takes ownership when noticing something needs to be done.
• Resourceful, maintaining a "figure it out" mentality and staying calm when unexpected issues arise.
• Reliable and understands how small details impact someone's overall experience.
• Proficient at juggling multiple priorities while maintaining meticulous attention to detail.
• Communicates professionally with employees, candidates, guests, vendors, and leadership.
• Possesses a service-oriented mindset and genuine interest in creating an exceptional workplace environment.
• Comfortable working independently and taking ownership without constant direction.
• Comfortable managing vendors, placing orders, and tracking basic budgets and expenses.
• Comfortable troubleshooting basic technology issues and coordinating with IT when escalation is required.

Compensation and Opportunity

This is an excellent opportunity for someone early in their career who seeks meaningful ownership and exposure to People Operations, workplace experience, and company-wide operations within a fast-paced company. If you are organized, energetic, resourceful, and passionate about making operations run exceptionally well, we encourage you to apply.

A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The current range for this role is $60k - $65k plus equity.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.