Network Engineer - Operations Support (L1) - Aruba Networking XP-FNC260922001/01

Network Engineer – Operations Support (L1)

Location: Tampines, Singapore
Work Arrangement: Onsite
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays

We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.

Key Responsibilities

• Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance.
• Assist with network equipment testing, troubleshooting, and configuration verification.
• Support equipment onboarding, connection checks, and functional validation.
• Ensure network configurations are aligned with existing architecture, standards, and operational practices.
• Support wireless site surveys, Wi-Fi testing, and troubleshooting.
• Perform day-to-day wireless network operations support.
• Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required.
• Assist with analyzing wireless coverage, interference, and performance issues.
• Support network optimization, expansion, and change requirements.
• Maintain standard configuration templates, documentation, and operating procedures.
• Follow up on network incidents and troubleshooting cases through to resolution.
• Support network asset, model, and version tracking.
• Assist with daily network service requests and change requests.

Qualifications and Requirements

• Relevant experience in Aruba wired and wireless networking environments.
• Hands-on exposure to network troubleshooting and operational support.
• Experience supporting Wireless Access Points (APs).
• Familiarity with standard network configuration, documentation, and asset management.
• Able to work independently in an onsite operational environment.
• Good communication and troubleshooting skills.