AI & Automation Intern, Procurement (Jan - Jun 2027)

AI & Automation Intern

Temasek is a global investment company headquartered in Singapore, guided by the purpose: “So Every Generation Prospers”. We seek to build a resilient and forward-looking portfolio that delivers good sustainable returns over the long term. We have 13 offices in 9 countries around the world.

We are seeking an AI & Automation Intern to support procurement operations by driving workflow transformation, process automation, and AI-enabled improvements. This internship offers hands-on exposure to procurement processes and the opportunity to deliver tangible enhancements to efficiency, cycle time, and stakeholder experience.

The ideal candidate is structured, detail-oriented, and motivated by improving how work gets done—combining process discipline with an interest in automation and applied AI.

Expectations and Deliverables

The intern will work on a real, end-to-end business flow involving vendors, buyers, receipt creation, and Accounts Payable. Key deliverables include:

• Designing and prototyping automation + AI-assisted workflows in Workday to reduce manual effort, speed up cycle time, and improve accuracy.
• Delivering process maps, a prioritized transformation roadmap, and a working prototype/demo.

What Success Looks Like (Outputs by end of 6 months)

• Clear As-Is + To-Be process maps and exception taxonomy.
• A prioritized automation & AI opportunity backlog with estimated impact.
• A working prototype/demo validated with process owners.
• An implementation-ready requirements + rollout + metrics package.
• Well-structured Standard Operating Procedures (SOPs) and job aids.

Responsibilities

Process Discovery and Analysis:

• Discover and map the real process (As-Is) covering the flow from Goods Receipt to Invoice.
• Deep-dive into the end-to-end flow: acceptance document verification, goods/services receipt confirmation, invoice verification and upload, matching, exceptions, approvals, and readiness for payment.
• Conduct stakeholder interviews and working sessions (including Procurement, AP, requestors, receiving users, and key vendors where relevant).
• Document process steps, decision points, handoffs, SLAs, controls, and pain points (e.g., missing PO/GR, mismatches, partial receipts, price/quantity variances, duplicates).

Bottleneck Diagnosis and Opportunity Quantification:

• Identify root causes behind delays and rework (exception patterns, manual touchpoints, unclear ownership, data quality gaps).
• Establish baseline metrics where possible (cycle time, exception rate, touches per invoice, aging/backlog, rework loops).
• Prioritize opportunities using impact vs. effort and dependencies (quick wins vs. structural improvements).

Future-State Design with Automation & AI:

• Propose streamlined workflows leveraging Workday capabilities (routing, approvals, validations, notifications, exception handling).
• Identify points where automation makes sense (rules-based) versus where AI assists best (triage, classification, recommendation).
• Define “human-in-the-loop” controls for auditability and safe adoption (thresholds, approval gates, exception escalation).

Competencies Gained

• Exposure to a real enterprise Procure-to-Pay environment on a top Enterprise Resource Planning application.
• Gaining end-to-end ownership: discovery → design → prototype → business case.
• Mentorship and regular check-ins with process and transformation leads.
• Building a portfolio-grade project with measurable operational impact.
• Appreciation of how business and system controls (policy, approvals, audit trail, Segregation of Duty) shape process design.

Requirements

• Currently pursuing a degree in Business Analytics, Information Systems, Industrial Engineering, Computer Science, Data Science, Finance/Accounting, or a similar field.
• Comfortable with ambiguity and adept at asking sharp questions to uncover how work truly happens.
• Strong structured thinking ability: capacity to break down complex processes into clean workflows and decision rules.
• Confident communicator capable of aligning stakeholders and articulating a clear transformation story.

Bonus Skills (Nice-to-Have)

• Experience with process mapping (BPMN, Visio/Miro) and Lean/problem-solving methodologies (5 Whys, Pareto).
• Data skills, including Excel, Power BI; SQL is a plus.
• Interest in workflow/RPA technologies (Workday workflows, Power Automate/UiPath familiarity).
• Interest in applied AI/LLM concepts (prompting, classification, summarization, human-in-the-loop design).