Workplace Ambassador

Work Location

Mount Laurel, New Jersey, United States of America

Hours

40

Pay Details

$22.50 - $32.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide more specific details for this role.

Line of Business

Business Management, Strategy & Support

Job Description Summary

This role serves as a visible, mobile presence within the office environment, enhancing the workplace experience through hospitality, colleague support, space readiness, and operational coordination. Ensures shared spaces are welcoming, functional, and engaging while providing day-to-day support for colleagues, visitors, and workplace events.

Depth & Scope

• Maintains cafés, coffee stations, inclusive spaces, and meeting rooms to ensure they are organized, operational, and guest-ready
• Manages inventory and replenishment of workplace supplies and amenities
• Conducts regular workplace walkthroughs, identifies issues, and coordinates cleaning, maintenance, and repair activities
• Provides real-time workplace assistance, guidance, and problem resolution for colleagues and visitors
• Supports workplace programming, enterprise events, and colleague engagement activities, including room setup, catering coordination, and event execution
• Performs furniture movement and room reconfigurations to support business and event requirements
• Submits, tracks, and coordinates facilities and technology service requests
• May support additional workplace safety responsibilities such as Fire Warden or First Aid Representative

Education & Experience

• Associate’s degree and/or Bachelor’s degree preferred
• 0–2 years of related experience
• Experience in office administration, hospitality, workplace services, facilities support, or a related field
• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment
• Customer service and hospitality-oriented mindset with demonstrated adaptability and initiative
• Strong verbal communication and interpersonal skills with the ability to engage effectively with diverse audiences
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint

Physical Requirements

• Domestic Travel: Occasional
• International Travel: Never
• Performing sedentary work: Continuous
• Performing multiple tasks: Continuous
• Operating standard office equipment: Continuous
• Responding quickly to sounds: Occasional
• Sitting: Continuous
• Standing: Frequent
• Walking: Frequent
• Moving safely in confined spaces: Occasional
• Lifting/Carrying (under 25 lbs.): Frequent
• Lifting/Carrying (over 25 lbs.): Occasional
• Squatting: Occasional
• Bending: Occasional
• Kneeling: Never
• Crawling: Never
• Climbing: Never
• Reaching overhead: Occasional
• Reaching forward: Occasional
• Pushing: Never
• Pulling: Never
• Twisting: Never
• Concentrating for long periods of time: Continuous
• Applying common sense to deal with problems involving standardized situations: Continuous
• Reading, writing and comprehending instructions: Continuous
• Adding, subtracting, multiplying and dividing: Continuous

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and