Solutions Architect, Metronome (Startups)

About Us

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome (now a Stripe product), companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

Our platform computes hundreds of millions of invoices per billing period and continues to scale rapidly to accommodate new customers. We save customers days of development time and manual invoicing, enabling them to use their billing data to better serve their customers. Customers love our product and approach, and we’re humbled to work with companies like OpenAI, Hubspot, NVIDIA, Confluent, Anthropic, and many others.

You’ll join an experienced team that includes founders who have successfully built and sold startups before. Our team has direct experience building and scaling teams through massive growth at companies like Dropbox, Palantir, and MongoDB. You’ll be joining Stripe as part of the broader Stripe platform focused on monetization.

About the Role

The Solutions Engineering team at Metronome is a technical group at the intersection of everything Metronome does: sales, account management, product, R&D, and operations. We own the technical side of the customer lifecycle—from the first discovery call through demos, POC, technical scoping, and handover to our post-sales groups. We act like a producer to help get the show running with Metronome. This role will help you grow across these areas.

Your first month will focus on:

• Learning to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
• Assisting in planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc.).

In your first 3 months, you can expect to:

• Become proficient in discovery and use it to understand what challenges our prospects face.
• Travel to meet prospects in the field, including workshops, conferences, and on-sites. We believe in meeting customers in person whenever possible—anywhere in the world.
• Land deals for exciting software customers, from startups to enterprise SaaS.

In 6 months you’ll be:

• Owning knowledge areas, projects, tools, and market segments within the Solutions Engineering team.
• Running focused Proofs of Concept with clearly defined success criteria to achieve the technical win.
• Representing the Solutions Engineering group as a deal team member on your own.
• Handling detailed scoping to ensure customers are set up for success post-sales.

In your first year you’ll have:

• Built relationships across prospect organizations, from day-to-day operators to C-Suite executives.
• Designed integrations of Metronome into prospect systems and acted as a pricing and packaging consultant, influencing the direction of future customers.

As a fast-moving unit within Stripe, there’s still a lot to figure out—and tremendous room for high-agency people to make a difference. If this excites you as much as it excites us, let’s talk.

Qualifications

This is roughly the set of things we’re looking for. If you’re interested in this role but don’t meet some of these requirements on paper, we encourage you to apply.

• 1-3 years of experience working in technical and/or customer-facing roles involving SaaS products (for example: engineering, solutions, technical account management/consulting). An academic background in a technical area with high EQ is also sought after.
• Relentless passion for being a hand-raiser. Big challenges are exciting, and small tasks are opportunities for a win—from landing big clients to cleaning up an old dashboard and driving improvements.
• A growth mindset to learn quickly, adapt on the fly, and operate in fast-moving startup environments that value high agency.
• Exceptional communication skills—technical, go-to-market, and finance stakeholders should all feel comfortable conversing with you.
• Excitement for building and improving GTM playbooks and processes.

Bonus Points

• Knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, and CPQs.
• Experience as a software engineer, product manager, or in other technical roles.
• Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding/early salesperson at a startup.
• Experience with logs, metrics, billing, finance, or other infrastructure/financial tooling and concepts.