Executive, Corporate Operations

Company Overview

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. We operate in more than 400 cities across 11 markets, offering food delivery and expanding into new verticals such as grocery deliveries, powered by a strong tech infrastructure.

From restaurant partners, cloud kitchens, and cloud grocery stores, foodpanda makes it easy to get everything you need quickly and conveniently.

Job Responsibilities

• Handle day-to-day operations-related tasks for corporate clients and restaurant vendors.
• Identify, analyze, and support improvements to existing business processes to optimize performance.
• Help ensure customer satisfaction by minimizing uncertainty within the customer journey.
• Develop and manage procedures and workflows to ensure couriers deliver a positive experience to corporate clients.
• Track order and delivery-related metrics.
• Assist in designing, building, and maintaining reports to enable the Corporate team to make optimal, data-driven decisions.
• Optimize fleet operations through innovation and provide support to on-the-ground couriers when required.
• Execute related ad-hoc tasks.

Qualifications

• Bachelor’s degree in a related field, preferably operations management, supply chain, or logistics.
• At least 1 year of working experience; prior operations experience is an advantage.
• Preferably experience in Food & Beverage or E-commerce.
• Good command of English and Cantonese in verbal and typing.
• High attention to detail, with strong critical thinking and focus.
• Structured mindset; able to prioritize, execute tasks, and streamline processes.
• Data-driven mindset with the ability to understand business needs and identify areas for improvement.
• Positive attitude, collaborative approach, fast-learner mindset, and a strong team player.
• Comfortable with basic business Excel and Google Sheets operations and formulas (basic VLOOKUP & PIVOT TABLE).
• Proven problem-solving and analytical capabilities.
• Ability to interact with various systems and tools (training will be provided).

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• An international team committed to diversity and inclusion.
• Responsibility from day one in a fast-growing, global company.
• Additional benefits including free food, health and dental insurance, and learning and development opportunities.