Administrative Assistant

About the Role

Responsible for promoting and maintaining the AIA brand image through sponsorship and coordination with other marketing functions.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer-first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end-to-end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Key Responsibilities

• Manage departmental administrative activities, including departmental event/meeting organization, office logistics maintenance, and support.
• Consolidate reports of Customer and Marketing department governance (including risk and control) and assist in the annual budget exercise.
• Support cross-functional internal affairs coordination, such as corporate awards, summits, and conferences.
• Provide pre- and on-site support for corporate occasions and events.
• Prepare meeting materials and align with participants/stakeholders on presentation agendas and timelines.
• Support the rollout of required Customer and Marketing department standards to other business units.
• Collect information to support decision-making on project prioritization and implementation; track and consolidate project status, risks, and issues.

Minimum Job Requirements

• Bachelor’s degree or above.
• At least two years of administration or marketing experience, preferably involving meeting and event management.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• Strong analytical skills and an innovative approach to problem-solving.
• Proficiency in Microsoft Excel and PowerPoint.
• Proficiency in written and spoken English and Chinese.