Site Reliability Engineer Intern

Company Overview

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform enables merchants and brands to engage with members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack creates value for both members and merchants. Its payment solution, ShopBack Pay, provides members with a convenient and rewarding payment option at checkout.

About the Role

We are seeking team members who strive to solve hard problems, take pride in delivering world-class products, and are strong team players. Join us if you want to see the impact of your work make a difference every day, find passion in the craft, and continuously seek improvement and better ways to solve tough problems.

We are currently accepting credit-bearing internship applications for H1 2026 (Dec 2025/Jan 2026 to May/June 2026).

Key Responsibilities

• Assist in ensuring system reliability through monitoring, automation, and incident response.
• Contribute to the development of scalable infrastructure using best practices.
• Support the creation and maintenance of tools for deployment, monitoring, and operational efficiency.
• Actively participate and contribute to engineering team discussions.

Essentials to Succeed

• Fresh graduates or students pursuing a Bachelor’s degree program or above, in the 3rd or 4th year.
• Excellent knowledge of software engineering fundamentals (Data Structures, Algorithms).
• Good understanding of networking, Docker, GitOps, and Kubernetes.
• Experience with one or more programming languages (e.g., Java, C/C++, C#, Objective-C, Python, JavaScript, Go, etc.).
• Experience with scripting (e.g., Shell/Python).
• Experience with AWS, Postgres, and Linux fundamentals.
• Self-starter with strong independence and communication skills.
• Minimum commitment period of 6 months, full-time.

ShopBacker Traits

• Agency: Take ownership and act, rather than waiting for permission. When something blocks progress, find a way through it and follow through until it’s done.
• Judgement: Aim for high-impact decisions, not just easy wins, and keep the bigger picture ahead of individual interests. Move quickly and confidently while staying thoughtful about when a call really matters.
• Learning Velocity: Pick up new skills fast and let go of old habits when something better comes along. Benchmark against the best and keep raising the bar.
• Tenacity: Stay in it when things get hard, keeping a level head under pressure. Debate openly before deciding, then commit fully and support each other along the way.

What’s in It for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• A candid, open, and collaborative culture where feedback is valued.