Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- New York, NY

Enterprise Technology Services — AI Engineer Intern

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week Summer Internship Program and contribute to real-world technology projects that help teams explore, build, test, and responsibly scale AI-enabled solutions. You’ll build software, collaborate with Agile teams, and learn how products are designed, developed, tested, and delivered in a global enterprise environment.

What You’ll Do

• Support work across machine learning, generative AI, intelligent automation, data pipelines, retrieval patterns, model evaluation, AI agents, agentic workflows, and/or AI-enabled software features.
• Collaborate with engineers, product partners, data practitioners, security partners, and business stakeholders to learn how enterprise AI solutions are designed and delivered responsibly, reliably, and securely.
• Contribute at an early-career level by learning how intelligent systems are built, validated, integrated, monitored, and governed in an enterprise environment.

About the Team

Enterprise Technology Services teams build and operate technology that helps American Express deliver trusted, secure, and customer-first products and services. Interns may be aligned to scrum teams across backend engineering, frontend engineering, cloud engineering, mobile, AI/machine learning, data-oriented engineering, or full-stack product development.

Team Amex Culture and Support

American Express culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience comprehensive support for holistic well-being and opportunities to learn new skills, develop as a leader, and grow your career. Your voice and ideas matter, and your work makes an impact.

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best, including support for your physical, financial, and mental health, plus flexibility to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

Work Model (Amex Flex)

Amex Flex is our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.