Analyst - Enterprise Agentic Search Content

Overview

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. We operate with a strong risk mindset, ensuring we uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience comprehensive support for your holistic well-being, opportunities to learn new skills, develop as a leader, and grow your career. Your voice and ideas matter, and your work makes an impact as we define the future of American Express.

Role Description

As part of the Enterprise Digital Center of Excellence (CoE), you will be responsible for developing world-class digital products, capabilities, and marketing programs that support our global markets and help drive business growth.

The Analyst, Enterprise Agentic Search Content plays a key role in supporting the execution of American Express’s enterprise content strategy for AI-driven and agentic discovery experiences. This role focuses on content optimization, data analysis, and operational support—helping ensure content is structured, discoverable, and effective across emerging search and AI ecosystems.

This is a highly collaborative role at the intersection of content, AI, search, and customer experience. You will work closely with the Manager of Enterprise Agentic Search Content and partner with cross-functional teams including marketing, product, UX, analytics, and technology to support high-quality, machine-readable, and trusted content experiences.