Sales Development Representative

Position Overview

The Diligent Sales Development Representative I (SDR I) plays an instrumental role in the direct growth of Diligent by generating new business opportunities primarily through inbound leads. The SDR I engages with new leads to understand their business requirements, documents them, and serves as a brand ambassador for Diligent products. Using strong conversational skills, the SDR I maximizes engagement and achieves targets.

This is an exciting opportunity to join a market-leading, rapidly growing business focused on achieving goals and delivering results. The role offers a competitive commission structure, with opportunities for high achievers to progress within the business.

Key Responsibilities

• Use CRM (Salesforce) to identify inbound prospects for targeting and enrich records with additional information to create value-focused conversations that lead to initial meetings.
• Conduct sales development best practices through email, phone, and social activities using the appropriate software tools to connect with new prospects.
• Use smart, targeted questions to qualify the right decision-makers.
• Build interest and influence opportunities with inbound prospects.
• Coordinate meetings/demonstrations on the Account Executive’s calendar and log activities in the CRM.
• Meet or exceed targets and key performance indicators (KPIs) as determined by the business.
• Perform other duties as requested based on business needs.

Required Experience / Skills

• French and English language proficiency is essential.
• A keen interest in working in a sales-focused, target-driven environment.
• Understanding of the sales process (marketing and sales cycle).
• Demonstrated ability to articulate the unique value proposition of Diligent solutions and obtain product knowledge.
• Demonstrated ability to communicate effectively with senior-level executives.
• Excellent presentation skills, both verbal and written.
• High energy and a positive, can-do attitude that drives success.

Preferred Experience

• Experience in sales, SaaS, or senior executive communications is desirable.