Corrigo Coordinator

Corrigo Coordinator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

What this job involves

The Corrigo Coordinator will support JLL’s facility management team by leveraging the Corrigo platform to streamline work order management, vendor coordination, and data-driven decision-making. This role ensures efficient operations across client portfolios, maintaining high standards of service delivery and compliance.

Key Responsibilities

• Process, assign, and track facility-related work orders in Corrigo, ensuring timely resolution and adherence to SLAs.
• Validate data accuracy and completeness in the system, updating statuses and closing tickets.
• Liaise with internal teams and external vendors to schedule repairs, preventive maintenance, and emergency services.
• Monitor vendor performance, escalate issues, and maintain documentation for audits and reporting.
• Ensure all activities align with JLL’s safety standards, client requirements, and regulatory guidelines.
• Audit work orders and invoices for accuracy, resolving discrepancies with vendors or finance teams.
• Support Corrigo platform setup, user access management, and training for new team members.
• Collaborate with IT to troubleshoot technical issues and implement system updates.

Qualifications

• Diploma or equivalent; associate’s/bachelor’s degree in facility management or related field preferred.
• 1–3 years in facility management, work order coordination, or similar role; familiarity with Corrigo or similar tools.
• Strong organizational and multitasking abilities with attention to detail.
• Proficient in MS Office (Excel, Outlook) and data analysis tools.
• Excellent communication skills (verbal/written) for vendor and stakeholder engagement.
• Problem-solving mindset with a focus on continuous improvement.

Location

On-site – Hong Kong SAR, China