Receptionist

Receptionist

JLL empowers you to shape a brighter way. Our people are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

Role Details

• Shift: 8:30am to 5:30pm
• Office Location: 151 W 42nd Street, New York, NY 10036
• Work Model: On-site – New York, NY

What This Job Involves

The Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service and creating a positive impression of the organization. This role requires excellent communication skills, a professional demeanor, and the ability to handle administrative tasks in a commercial real estate (CRE) environment.

Your Day-to-Day Tasks Will Include

• Front Desk Operations: Greet visitors, clients, and vendors in a friendly and professional manner; provide assistance as needed.
• Phone and Email Management: Answer incoming calls, route/transfers to the appropriate individual or department, and take accurate messages; respond to emails promptly.
• Visitor Management: Monitor and manage visitor access and security, ensuring required protocols are followed.
• Scheduling and Calendaring: Manage meeting room bookings, schedule appointments, and maintain shared office calendars.
• Administrative Support: Support with data entry, filing, photocopying, and organizing documents and files.
• Mail and Deliveries: Receive, sort, and distribute incoming mail, packages, and deliveries; prepare outgoing mail and packages for shipment.
• Facilities Coordination: Coordinate with facilities management teams for maintenance requests, repairs, and office supply orders.
• Travel and Expense Management: Assist with travel arrangements (flights, accommodation, transportation); process expense reports and reconcile receipts.
• Communication Liaison: Relay messages, instructions, and information to staff, clients, and visitors.
• Office Coordination: Assist with office events, meetings, and conferences, including coordinating catering, room setup, and audiovisual equipment.

Desired Experience and Technical Skills

Requirements

• Proven experience as a receptionist or in a similar customer-facing role, preferably within a professional or CRE environment.
• Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.
• Strong interpersonal skills with a focus on exceptional customer service.
• Proficient computer skills, including MS Office Suite (Word, Excel, Outlook), and familiarity with office equipment such as printers, scanners, and telephone systems.
• Highly organized and detail-oriented, with the ability to multitask and prioritize effectively.
• Professional appearance and demeanor, with strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Problem-solving skills and the ability to remain calm and composed in high-pressure situations.
• Flexibility and adaptability to changing work demands, with willingness to take on additional responsibilities as needed.

Preferred

• Previous experience in a commercial real estate (CRE) environment.
• Certification in administration or a related field.
• Familiarity with property management software and systems.
• High school diploma or equivalent; additional certification or coursework in administration or a related field is a plus.

Compensation

Estimated compensation: $46,000.00 – $58,000.00 USD per year.

Visa Sponsorship

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Personalized Benefits

JLL provides a supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional health. Benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

How to Apply

If this job description resonates with you, apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table.