Commercial Manager - FTC

The team you'll be working with

As an Associate Commercial Manager you will play a key supporting role in enabling the business to enter into good deals and deliver them well. You will support the development and subsequent translation of the Sector's strategy into executable commercial structures across sales, contracting and delivery—ensuring deals are competitive, compliant and ultimately deliverable with sustainable profitability. This role supports all our Products and Services Sector Customers.

The role expects you to work closely with sales, delivery and other business SME teams on proposals, pricing, contractual items, negotiations and dealing with contract management issues to ensure commercial decisions are pragmatic, risk-aware and aligned to both Customer outcomes and Sector objectives. You'll use your knowledge and experience to identify commercial risks and opportunities and devise appropriate mitigations. You'll coach and/or engage with other teams to enhance the commercial solution.

What you'll be doing

• Deal Support & Commercial Delivery
  • Support the commercial aspects of bids and proposals, helping to shape commercially viable and competitive offers
  • Assist in structuring deals so that pricing, contractual risk allocation and delivery assumptions are aligned and executable
  • Contribute to the formulation, negotiation and approval of contractual terms, work orders and pricing models
  • Support or lead standard negotiations with Customers and suppliers, ensuring appropriate risk flow-down/up
• Commercial Strategy & Deal Making
  • Contribute to commercial strategy for new opportunities, including value-led and pragmatic pricing approaches
  • Help balance growth ambition with acceptable contractual and financial outcomes
  • Support the business in simplifying contractual approaches to improve Customer experience and speed to contract
• Risk & Opportunity Management
  • Identify commercial risks and opportunities across deals and in-life contracts
  • Support the development of mitigation strategies and ensure risks are understood, quantified and managed
  • Contribute to maintaining visibility of commercial exposure, including work-at-risk and contractual dependencies
• Contract & Post-Signature Management
  • Provide ongoing support to delivery teams on contract interpretation, change control and issue resolution
  • Assist with managing disputes, variations and commercial issues to protect margin and revenue
  • Support revenue protection activities including rate card management, payment mechanisms and debt recovery
• Supplier & Governance Management
  • Support supplier management activities, ensuring contractual alignment with Customer obligations and regulatory requirements
  • Ensure compliance with key provisions including service levels, data protection and security requirements
  • Contribute to consistent application of governance, standards and approval processes
  • Ensure compliance with Company policies and processes
• Stakeholder Management & Influence
  • Build effective relationships with internal and external stakeholders across Sales, Delivery, Legal, Finance, Suppliers and Customers
  • Act as a trusted advisor, providing clear, pragmatic commercial guidance
  • Support alignment across functions so that commercial intent translates effectively into operational delivery
• Commercial Excellence & Capability Building
  • Support the development and implementation of pricing policies and commercial frameworks
  • Contribute to improving commercial consistency, standards and ways of working across the Sector
  • Assist in delivering training and guidance to enhance commercial acumen across the business
  • Support the implementation of the IP strategy including protection and exploitation of the company's IPR in commercial transactions

What experience you'll bring

• Experience in a commercial, contracts, bid or deal support role within a technology or services environment.
• Good understanding of the end-to-end deal lifecycle, from bid through to in-life contract management.
• Familiarity with contract structures, pricing mechanisms and commercial risk management.
• Strong stakeholder management skills with the ability to influence and build credibility across functions.
• Commercially astute with the ability to balance risk, value and Customer outcomes.
• Clear, structured thinker with strong attention to detail and sound judgement.
• Comfortable working in a fast-paced, deal-driven environment.

Personal Attributes

• Pragmatic and solutions-oriented, focused on enabling the business while maintaining appropriate commercial control
• Confident and resilient, able to hold their own and constructively challenge when working with more senior stakeholders
• Strong communicator with the ability to influence and build credibility across Sales, Delivery and corporate functions
• Collaborative and proactive, with a willingness to engage early and take ownership
• Keen to learn and develop, with an ambition to build deeper commercial expertise
• Able to operate with autonomy while exercising sound judgement on when to escalate

Who we are

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

what we'll offer you

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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