Trade Support Associate I

Job Title

Trading Services Associate I

Company

JPMorgan Chase

Overview

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.

As a Trading Services Associate I, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will allow you to develop relationships with internal stakeholders, present insights to senior management, and drive process improvements. Your decisions will contribute to short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.

Job Responsibilities

• Capable of utilizing AI and machine learning to enhance trade service processes and improve decision-making, driving data-driven insights and outcomes.
• Support daily trading operations by ensuring timely execution and accuracy of trades, while collaborating with traders and team members to resolve discrepancies.
• Monitor and reconcile trading accounts, driving the development and implementation of process improvements to enhance operational efficiency.
• Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards.
• Prepare and analyze trading reports for management review, contributing to strategic discussions in team meetings and handling ad-hoc projects and tasks as needed.
• Assist in training and mentoring junior team members, fostering a collaborative and growth-oriented environment.
• Utilize strong analytical and problem-solving skills to support strategic initiatives and drive continuous improvement.

Required qualifications, capabilities, and skills

• Proven experience in trading or financial services, demonstrating a strong foundation in industry practices and operations.
• Strong analytical and problem-solving skills, enabling effective decision-making and issue resolution.
• Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
• Proficiency in Microsoft Office Suite, particularly Excel, complemented by advanced digital literacy for integrating innovative technologies in trade services.
• Capability to work effectively in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
• Demonstrated ability to collaborate effectively in team settings, with a solid understanding of trading systems and financial markets.
• Strong commitment to delivering high-quality results, with a focus on continuous improvement and adaptability.

Preferred qualifications, capabilities, and skills

• Proficient in using trading platforms and software, with hands-on experience in navigating and optimizing these tools.
• Knowledgeable about regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
• Skilled in leveraging digital literacy to adopt and integrate innovative technologies, enhancing trade services and operational efficiency.

About Chase and EEO

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Division

Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and