SAP iXp - SAP Business Suite CSM & CRE Strategy & Operations iXp Intern

About the Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position

Title: SAP iXp - SAP Business Suite CSM & CRE Strategy & Operations iXp Intern

Location: East Coast, Hybrid

Expected start date: August 1, 2026

What You’ll Build

As a Business Suite CSM & CRE Strategy & Operations Intern, you will engage directly with global Solution Area and Post Sales leaders to define the operating cadence and execution priorities to be driven worldwide for the SAP Solution Areas. CSM & CRE Strategy & Operations focuses on the successful creation, deployment, and execution of adoption and consumption supporting processes, tools, and services across all Customer Success (CS) areas (including License, Services, and Renewals). As an Operations Intern, you are a critical point of success to the CVG Operations ability to transform operations into a service-driven business. You are also expected to be a thought leader and strong influencer to enable operational excellence throughout the end-to-end execution of the operations portfolio in the field. Your tasks include:

• Understand your business in terms of field requirements, go-to-market, and operational processes to influence alignment and define high-impact strategies.
• Identify opportunities to simplify business alignment and direction.
• Accelerate adoption by simplifying approach and packaging for easier stakeholder comprehension; define priorities, outline steps for change, and collaborate with Centers of Expertise on rollout plans.
• Accelerate decision-making by interpreting information, leveraging insights, and utilizing the right tools to provide strategic guidance; establish governance models and push recommendations to sales leaders and COOs.
• Be a role model for efficient execution by establishing accountability for end-to-end execution and collaborating with services and the extended Business Partner community.
• Execute toward operational efficiency and excellence, understand the tools and foundations, overcome barriers, and enable peers to deliver with focus.
• Showcase expertise through special projects; lead initiatives, inspire peers, and drive outcomes that may transform processes; communicate results with appropriate detail.

What You’ll Bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You should enjoy meaningful, innovative projects and be energized by lifelong learning.

• A solid perspective on operational processes, tools, and services, with insights related to Post Sales Planning, Adoption & Consumption Management, Performance Management, and Go-to-Market.
• Primary responsibilities include:

• Assist the Business Suite CSM & CRE Strategy & Operations team in operational reviews to assess quarterly performance across regions and solutions.
• Leverage SAP software to provide additional insight and intelligence around sales data.
• Develop deeper insights on regional Adoption and Consumption Performance for key stakeholders.
• Facilitate standardization of reporting across all six global regions.
• Innovate and conceptualize new reporting to foster actionable insight for supported businesses.
• Understand and summarize Adoption and Consumption performance and Renewals forecast for an executive audience.
• Collaborate with enterprise analytics teams to automate and scale reporting to other business areas.
• Provide an external perspective on the team’s activities to help drive the innovation agenda.

Requirements & Qualifications

• Willingness to learn and adapt; strong critical thinking and problem-solving skills.
• Strong GTM and sales strategy business acumen (e.g., quota/territory strategy, compensation strategy, deal selling and proposal strategies).
• Ability to effectively create business proposals and communicate them.

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools, and educational partners who are passionate about innovation and technology.

Culture & Growth

• Culture of Collaboration: Partner with experienced SAP colleagues and mentors who will support your growth; receive personalized mentoring, coaching, and career development support.
• Project-driven Experience: Start your career with hands-on learning on meaningful projects. Access abundant learning resources, and gain future-ready skills through virtual, in-person, and hybrid sessions.
• Gain Visibility: Build relationships with leaders and peers across teams; showcase your ideas and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

Team & Impact

You will work with the CSM & CRE Strategy & Operations team across SAP to drive overall business performance, engaging with experts in Finance, HR, Development, and Marketing. You will be part of a larger Operations community that delivers excellence across regions and countries.

Additional Information

Compensation and benefits follow SAP policy. This is a limited full-time internship with a blend of learning experiences designed for early-career development. Reference your application to requisition ID: 455219.