Commercial Banking - Commercial Banking Executive

Job Purpose

The CBE will primarily focus on providing proactive support to the Director and Bankers in the Commercial Banking Team. They will support the team with client acquisition and retention via client contact, but will primarily provide support in the preparation of lending proposals and support the growth aspirations of the Commercial business.

Key Responsibilities

Client Service and Sales Support

• Act as the main point of contact and be accountable for clients regarding their day-to-day banking needs.
• Build and monitor client relationships.
• Support Commercial Bankers in developing, growing, and retaining their portfolio of Commercial Clients, ensuring a quality of service is provided at all times, while proactively managing the client portfolio and helping Commercial Bankers achieve their targets.
• Be competent at identifying new sales opportunities.
• Develop sales pitches by analyzing client books to identify target client needs and attending client meetings to establish strong working relationships.
• Undertake proactive client calls and ensure commercial bankers follow up on all client leads and facilitate client meetings.
• Prepare full client briefs and research for commercial bankers.
• Manage account maintenance procedures, including account opening and account closing.
• Initiate, discuss, and complete Credit Applications on behalf of Commercial Bankers.
• Monitor the return of Facility letters and the completion of lending transactions in Flexcube.

• Monitor, prepare, and/or carry out annual credit reviews.
• Monitor, prepare, and/or complete annual client reviews, maintaining client files in the process.

General Administration

• Preparing client communications.
• Preparing account opening forms.
• Responsible for keeping client records updated.
• Initiating and maintaining client files.

Commercial Bankers Organisation

• Organizing, maintaining, and coordinating diaries for the Director and CBs (including future planning of meetings and meeting preparation).
• Organize travel schedule as required.

Compliance

• Complete compliance regulatory exams (as required), adhering to both legal and regulatory requirements.

Key Interfaces

• Take ownership and support other CBEs.
• Maintain excellent relationships with Private Banking, Wealth Planning, Operations, Treasury, and Compliance.