Intern, Client Experience (Catapult) (Jan - Jun 2027)

About CapitaLand Group

CapitaLand Group is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 270 cities in 45 countries. CapitaLand celebrates 25 years of excellence in real estate this year and continues to innovate and shape the industry.

About Catapult

Catapult is a new Shared Executive Learning Centre located at Rochester Commons in Singapore. It is a purpose-built, state-of-the-art learning centre aimed at grooming the next generation of business leaders by creating an ideal environment that facilitates an ecosystem of learning, collaboration, and connection through experiential and immersive experiences.

About the Internship

As a Client Experience Intern, you will help create exceptional experiences for Catapult's clients, learners, partners, and visitors. You will play an important role in ensuring the smooth delivery of programs and events while supporting day-to-day client engagement and operational excellence. This internship offers hands-on exposure to customer experience, hospitality operations, event coordination, and stakeholder engagement. Through this role, you will develop strong communication, service excellence, stakeholder management, and operational skills in a dynamic learning and innovation environment.

Key Responsibilities

Client Experience & Success

• Support client onboarding and ensure a seamless experience for program participants, venue users, and partners.
• Serve as the first point of contact for client enquiries and requests.
• Gather feedback and support customer satisfaction initiatives.
• Support relationship-building efforts with clients and partners.

Operations & Event Delivery

• Support day-to-day operations of learning and event spaces.
• Coordinate logistics for programs, workshops, meetings, and events.
• Work with vendors and internal stakeholders to ensure smooth delivery.
• Maintain service standards and venue readiness.

Data & Insights

• Maintain accurate client and program information.
• Track feedback, utilization, and service metrics.
• Support reporting, analysis, and process improvement initiatives.

Qualifications

• Students pursuing degrees in Business, Hospitality, Communications, Real Estate, Event Management, Marketing, or related disciplines.
• Passion for customer experience, hospitality, and stakeholder engagement.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, and capable of managing multiple priorities.
• Positive attitude, service-oriented mindset, and willingness to learn.
• Proactive, resourceful, and able to work independently and within a team.

Closing Statement

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief, or nationality.

Only shortlisted candidates will be notified.