Procurement Lead

About Starling

Banking was broken – so we decided to fix it. Our vision is fast technology, fair service, and honest values, all available on your phone, anytime. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save, and manage their money, while also taking better care of the planet. We are changing banking for good. We are obsessed with unraveling the knotty world of finance and solving people’s problems rather than just selling them products.

We have grown significantly, now servicing over four million accounts across four types! We are a team of thousands, headquartered in London with offices in Cardiff, Dublin, Manchester, and Southampton. For seven years, we have been voted Which? Recommended Provider and Britain's Best Banking Brand. We remain entirely branchless. Our culture is open, inclusive, and focused on solving real customer problems with an emphasis on doing the right thing, even when it’s not the easy route. From our approach to teamwork and sustainability to how we build our products, every decision must make the world—and Starling—a better place. Everyone at Starling is essential to our mission: solving our customers' problems and building the best bank in the world!

We are now leveraging our proprietary technology platform, which powers our own bank, to provide Starling services to other banks through our subsidiary, Engine, via a Software-as-a-Service (SaaS) proposition.

Role Overview: Commercial Procurement Lead

We are looking for an ambitious, commercial Procurement Lead to join our Finance team’s Vendor function. Reporting directly to the Head of Procurement, this role is an excellent opportunity for someone early in their career to accelerate their growth, gaining hands-on experience with solid support. You will manage end-to-end procurement across various categories—from sourcing and negotiation to contracting—acting as a key commercial contact while collaborating across the entire bank.

Responsibilities

• Lead end-to-end procurement activities, including sourcing, evaluation, negotiation, and contracting.
• Manage contracts across diverse categories, including technology, data, operational services, and people team; may lead one or more categories and support others.
• Drive cost savings through intelligent sourcing and negotiation by identifying and exploiting commercial levers.
• Manage both onboarding for new-to-bank suppliers and renewals of existing contracts.
• Spot and exploit commercial opportunities within existing agreements.
• Support the development of systems and processes as the team evolves.
• Build strong relationships with internal stakeholders by demonstrating expertise and the value created.
• Collaborate closely with Supplier Risk teams to ensure supplier onboarding aligns with process and regulations.

Knowledge & Experience

Requirements

• 1-3 years of procurement experience.
• Prior experience on a graduate scheme or in consulting is beneficial.
• Demonstrated success in early career progression.
• Financial Services experience is preferable.

Skills and Capabilities

• Strong academic background.
• Some hands-on experience across the full Procurement cycle, including:
  • Sourcing top-quality suppliers.
  • Negotiation.
  • Comfortable developing and marking up contracts.
• Strong analytical skills, with spreadsheet modelling being mandatory; knowledge of basic financial analysis is a bonus.

Behaviours & Competencies

• Strong problem-solver with excellent critical reasoning, numeracy, and both written and verbal communication skills.
• Strong planning and project management abilities.
• Ability to work independently with a strong drive to deliver results.
• Capacity to engage with stakeholders at all organizational levels.
• Strong analytical skills to cut through ambiguity and understand the core of a challenge.

Benefits

• 25 days of holiday (plus public holiday allowance).
• An extra day of holiday for your birthday.
• Annual leave increases with length of service, with the option to buy or sell up to five extra days off.
• 16 hours of paid volunteering time per year.
• Salary sacrifice and company enhanced pension scheme.
• Life insurance covering 4x your salary.
• Private Medical Insurance with VitalityHealth, including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith, and Peloton.
• Generous family-friendly policies.
• Perkbox membership offering retail discounts, a wellness platform (for physical and mental health), and weekly free and boosted perks.
• Access to initiatives such as Cycle to Work and Salary Sacrificed Gym partnerships.

About Us

You may feel hesitant to apply if you don't meet every single requirement. Please do not let that stop you! While we cannot accommodate every flexible working request, we are always open to discussion. If you are excited about joining us but aren't 100% sure you fit, please get in touch anyway.

We are on a mission to radically reshape banking, and that starts with our brilliant team. We are proud to bring together people from all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer and is committed to fostering diversity and inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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