Data Center Network Technician

Network Technician

We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within networking scaling. This role involves delivering the hardware, configuration, and fiber connectivity for interdependent scaling projects across several data center locations. The Network Technician will collaborate closely with internal customers and external vendors to ensure smooth project execution, working in partnership with Technical Program Managers.

Our ideal candidate is highly autonomous, exceptionally detail-oriented, and possesses strong written and verbal communication skills, coupled with significant experience supporting large-scale, enterprise-class networks. You will be highly competent in all aspects of networking hardware, software, and fiber connectivity installation and troubleshooting, backed by a proven project delivery methodology. This position will work with minimal supervision to drive the stability and sustainability of our next-generation networks and assist in developing innovative methods to automate and scale our network as we expand.

Network Technicians are expected to adhere to established best practices to refine operational procedures, develop new tooling, and maintain a proactive and innovative mindset. The ability and desire to thrive in an ambiguous, collaborative environment is essential for success.

Key Responsibilities

Key job responsibilities include:

• Moving and implementing large enterprise equipment.
• Installing Fiber and Copper cabling and patching cables between equipment.
• Ensuring proper safety and security standards are maintained during cabling and rack installation.
• Following well-established hardware installation procedures and executing break-fix activities.
• Safely using material handling tools and equipment.

Travel Requirement: Traveling within and outside the regional work area is required. Candidates must have a reliable personal vehicle and a valid driver's license, as company transportation will not be provided.

About the Role Context

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure—we keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We tackle the most challenging problems, managing thousands of variables across the supply chain, and we are seeking talented individuals who want to help.

You will join a diverse team encompassing software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Collaboration across AWS is key to delivering the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic Qualifications

• Experience with computer hardware troubleshooting and repair.
• Experience in networking.
• Ability to travel up to 30% of the time.
• Ability to specify power and cooling requirements, participate in hardware racking/stacking, and actively contribute to the migration, basic configuration, and rollout of new or upgraded hardware. Must be able to move and lift computer equipment up to 50 lbs.
• Proficiency in network cabling, optic types, and test equipment, including VFL, power meter, and OTDR. Familiarity with cabling best practices and methodologies.

Preferred Qualifications

• Knowledge of TCP/IP and networking protocols such as HTTP and DNS.
• Proficiency in IT best practice frameworks (ITIL, LEAN, AGILE) and operational excellence concepts or methodologies (a plus).

About AWS

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from successful startups to Global 500 companies trust our robust suite of products and services.

Work/Life Balance & Culture

We value work-life harmony, striving to provide flexibility so that success at work never requires sacrificing life at home. AWS Infrastructure Services (AIS) fosters an inclusive team culture, valuing curiosity and connection through employee-led affinity groups. Our continual innovation is fueled by the bold ideas and fresh perspectives our teams bring.

Mentorship and Career Growth

We are continuously raising our performance bar to become Earth’s Best Employer. You will benefit from endless knowledge-sharing, mentorship, and other career-advancing resources designed to help you develop into a well-rounded professional.

Diversity and Inclusion

Amazon values diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. Your career path does not need to be traditional to qualify.