Communications & Engagement Solutions Analyst

Communications and Engagement Analyst

Join our Employee Experience line of business as a Communications and Engagement Analyst, delivering impactful communication strategies across rewards, benefits, wellbeing, and transformation programmes. Bring your creativity and strong writing skills to engage employees and support project teams in delivering high-quality, innovative solutions.

The Role

As a Communications and Engagement Analyst within our Employee Experience team, you will be a key contributor to the development and execution of strategies and technology solutions that support Employee Experience changes and HR programmes (spanning rewards, pensions, benefits, organization transformation, wellbeing, and culture). You will draw on your imagination, creativity, and exceptional writing skills to help clients communicate effectively with employees about a range of subjects and across a range of media—and support your own project teams in delivering high-quality and innovative work.

Key Responsibilities

• Partner with senior colleagues to design and deliver Communication & Engagement solutions that engage employees and pension scheme members, drive action, and instill behaviour change.
• Work independently to draft communications across mixed media channels, translating complex concepts into clear, compelling, innovative, and engaging content.
• Work with in-house designers, agencies, and other creative partners to develop the "look and feel" of communications.
• Support senior colleagues with the day-to-day project management of client and/or internal activities, acting as liaison with internal colleagues and external providers to ensure data and materials are transmitted accurately, deadlines are clear and met, meetings are scheduled, and communication is consistent, raising issues where appropriate with senior colleagues.
• Take Employee Experience insights gathered through your work and others’ work and use these to deliver measurable results for clients.
• Effectively present client deliverables at client meetings and help the project team build trusted advisor relationships.
• Contribute to the development of intellectual capital, including new tools, solutions, and approaches around Employee Experience.
• Identify opportunities to further develop technical knowledge and skills across a variety of industries and relevant subjects.