Client Platforms Engineer Intern - Summer 2027

About Us

Founded 20 years ago and headquartered in Chicago, DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe, and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. DV group affiliates include two broker-dealers, a cryptocurrency market making firm, and an investment adviser.

Role Overview

DV Trading is looking for a tech-savvy individual interested in learning about IT operations. In this role, you will assist the team in delivering excellent support to end-users. This internship provides opportunities to learn about IT operations, troubleshoot technical issues, and enhance communication and problem-solving skills.

Responsibilities

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
• Assist with troubleshooting hardware, managing desk setups, and handling application issues
• Resolve basic technical problems or escalate them to senior staff as needed
• Help maintain records of IT support activities and contribute to the knowledge base
• Assist in IT asset management, including inventory tracking
• Provide friendly and professional support to end-users

Requirements

• Expected to graduate by Summer 2028
• A keen interest in technology and IT systems
• Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software
• Strong communication skills and a customer-service mindset
• Willingness to learn and collaborate with a team