Mailroom Assistant

Key Responsibilities

• Sort & Distribute Mail: Receive, sort, and deliver incoming mail (letters, parcels, and interoffice correspondence) to the correct departments or individuals.
• Process Outgoing Mail: Prepare outgoing shipments, including weighing packages, applying postage, and arranging courier pickups (e.g., FedEx, UPS, DHL).
• Track Deliveries: Maintain logs or digital records of incoming and outgoing items to ensure accountability and resolve discrepancies.
• Manage Inventory: Monitor and restock mailroom supplies (e.g., envelopes, stamps, and packaging materials) and report low stock to supervisors.
• Handle Special Deliveries: Coordinate with couriers for urgent or oversized shipments and ensure compliance with security protocols.
• Support Administrative Tasks: Assist with scanning, filing, or data entry as needed to support office operations.
• Maintain Cleanliness: Organize the mailroom area, ensuring equipment (scales, printers) is functional and workspaces are tidy.
• Adhere to Policies: Follow JLL’s mail handling procedures, confidentiality guidelines, and health/safety standards.

Qualifications

• High school diploma or equivalent required.
• Prior experience in mailroom, logistics, or administrative roles preferred.
• Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
• Basic computer skills (e.g., Microsoft Office, email, and mailroom management software).
• Good communication and interpersonal skills.

Location

On-site – Hong Kong, SAR, China

Job Tags

Transitions Incumbent