Specialist, Client Processing

Specialist, Client Processing

This role is part of the GSS Enablement team and is located in New York, NY.

Responsibilities

• Facilitate end-to-end repo workflows, including trade, collateral, and liquidity management.
• Monitor and resolve operational exceptions in real time, such as breaks, collateral shortfalls, pledges, releases, and wire issues.
• Perform daily reconciliations across proprietary systems, resolve exceptions, and ensure timely settlements.
• Troubleshoot collateral optimization tasks based on specific client parameters, including eligibility, concentration, and liquidity constraints.
• Collaborate with technology, client service, risk, and product teams to address operational exceptions and drive enterprise initiatives.
• Maintain comprehensive documentation, procedures, and evidence of controls, and contribute to operational metrics and reporting.
• Identify process improvement opportunities, including automation and workflow enhancements, and explore AI integration to reduce manual touchpoints.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required.
  • Finance, business, economics, accounting, or business preferred.
• 0–3 years of total work experience is preferred.
• Strong analytical and problem-solving skills, with the ability to triage exceptions quickly and drive timely resolution across internal and external stakeholders.
• Demonstrated operational risk and control mindset, including the ability to follow procedures, document evidence, and meet tight deadlines and cutoffs.
• Clear written and verbal communication skills, comfortable engaging with clients, market partners, and internal stakeholders in a fast-paced environment.

Preferred Qualifications

• Back-office operations experience in financial services.
• Familiarity with US triparty repo mechanics and US treasury clearing processes.
• Exposure to industry change programs such as US treasury central clearing, US treasury 24x7, or Equities 23x5.
• Understanding of regulatory frameworks and risk management best practices.
• Experience with enterprise-level continuous improvement projects, workflow automation, or artificial intelligence initiatives.

Compensation

BNY assesses market data to ensure a competitive compensation package. The base salary for this position is expected to be between $52,000 and $80,000 per year at the commencement of employment. Base salary will be determined on an individualized basis, including experience and market location, and is only part of BNY’s total compensation package, which may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team.