Part-Time Universal Banker (20 Hours) - Roosevelt Field Branch

Universal Banker (Entry-Level)

The Universal Banker is an entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster customer relationships to build loyalty and help increase sales to individual consumer clients.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively.
• Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients, and assets through compliance with applicable laws, rules, and regulations; adherence to policy; ethical judgment regarding personal behavior, conduct, and business practices; and escalation, management, and reporting of control issues with transparency.

Qualifications

• 1–3 years of relevant experience.
• Previous retail banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Education

• High school diploma or equivalent.

Job Details

• Job Family Group: Consumer Sales
• Job Family: Branch Sales
• Time Type: Part time
• Primary Location: Garden City, New York, United States
• Primary Location Full-Time Salary Range: $50,030.00 – $65,270.00
• Hourly Rate Range (corresponding to annual range): $24.05 – $31.37

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

Benefits (Summary)

For eligible employees, offerings may include discretionary and formulaic incentive and retention awards, competitive health coverage (medical, dental & vision), 401(k), life/accident/disability insurance, wellness programs, and paid time off (planned and unplanned time off) plus paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date

Sep 11, 2026