APAC Markets KYC Operations - Middle Office - Analyst

Job Responsibilities

Join the APAC Wholesale KYC Operations (WKO) Markets Middle Office and help ensure the organization complies with multiple regulations to protect the bank’s reputation and financial assets. The team works closely with Clients, Business, Operations, Credit, and Compliance to support the efficient and timely onboarding of new and existing client relationships to the JP Morgan infrastructure.

As an Analyst within the WKO Markets Middle Office team, you will manage the Front Office relationship for business requests for KYC onboarding, remediation, and renewals. You will facilitate the end-to-end client onboarding process, ensuring that all due diligence documentation is sourced and delivered to the KYC Production team for incorporation into the KYC platform. You will also leverage AI to enhance the KYC process.

• Manage new business and KYC periodic refresh requests, liaising with Front Office and facilitating the KYC process end-to-end.
• Act as a subject matter expert (SME) and due diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources and client documentation, seeking additional confirmation or approvals as needed.
• Work closely with Business and Clients to obtain all necessary supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact with key stakeholders (Legal, Compliance, Credit, and Operations) to develop strong partnerships, remove roadblocks, and ensure continuity of information flow.
• Manage workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process enhancements using AI, and provide guidance on key process and technology initiatives.

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree.
• Minimum 1 year of experience in KYC/Onboarding functions.
• Proficiency in KYC/Compliance/AML procedures and standards.
• Knowledge of diverse client types (e.g., Corporates, SPV, Trust, Funds, FIs).
• Expertise in the financial industry, particularly in Corporate Investment Banking.
• Strong verbal and written communication skills.
• Effective interpersonal skills for partnering with stakeholders, influencing, and negotiating.
• Excellent time management, organizational, and relationship management skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures, with basic to intermediate Microsoft Office skills.

Preferred Qualifications, Capabilities, and Skills

• Experience with KYC in Corporate and Institutional Banking.
• Experience in KYC/Onboarding functions within the banking industry.
• Proficiency in Mandarin (added advantage for reviewing and translating documents from China).