Sales Coordinator

Sales Coordinator

Yext is the enterprise agentic marketing platform built on a comprehensive structured data foundation for local businesses. Using an API-first architecture, Yext connects structured data to APIs, MCP servers, and generative interfaces to help partners and developers build purpose-built experiences on the same infrastructure that powers Yext products. Thousands of brands and digital marketing partners across financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale.

Yext is redefining how enterprise brands grow in an AI-first world and is looking for a Sales Coordinator to support enterprise sales pods. This role evolves the traditional BDR model—less high-volume outbound, more deep account intelligence, AI-powered sales coordination, and building MCP-enabled workflows that help enterprise sales teams operate more effectively. You will build a living understanding of assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool at a depth and scale that would otherwise be impossible.

What You’ll Do

Account intelligence and research

• Develop a living understanding of assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool. Create and leverage MCP integrations and AI workflows to automate research, monitor buying signals, and surface insights at scale.
• Monitor earnings calls, press releases, LinkedIn activity, and trade press for each assigned account, tracking leadership changes, new hires, restructures, and other organizational signals.
• Identify what is commercially relevant from a high volume of information (e.g., a CMO announcing a digital transformation program becomes a pod trigger within 48 hours).
• Use AI for research, signal detection, summarization, and stakeholder mapping, including building MCP integrations and AI workflows that automate research and monitoring at scale.
• Use Yext’s internal Scout tool to analyze how target accounts show up in AI and traditional search (AEO/GEO), turning findings into insight for outreach and meetings.
• Build and maintain account intelligence dashboards, relationship maps, and strategic account plans in partnership with AEs and Customer Success, keeping them current and actionable.

Account mapping and multi-threading

• Own the stakeholder map for assigned accounts, identifying champions, influencers, and decision-makers across marketing, digital, AI, customer experience, and IT.
• Build and maintain relationships with operational stakeholders below C-suite level.
• Help the pod spot gaps in account coverage, flagging when reliance on a single contact becomes too high.
• Keep stakeholder maps and account plans current as organizations change. Executive engagement sits with the AE; your role is to map the right people so the pod knows who to engage.

Sales coordination and deal support

• Coordinate scheduling for demos, discovery calls, and executive meetings across time zones.
• Prepare and customize sales decks, proposals, and pricing sheets; provide basic solutions engineering support such as demo preparation and environment setup.
• Support executive engagement prep by providing intelligence on the individuals the pod is meeting with.
• Act as the first point of contact for inbound sales enquiries, qualifying leads and routing them to the right person.
• Liaise with Marketing on content and upcoming activity, maintaining a strong two-way feedback loop on what’s working.

Sales operations and CRM

• Maintain clean, accurate data in Salesforce.
• Track lead conversion, deal velocity, and pipeline progression.

Outbound and relationship initiation

• Initiate deliberate, highly personalized outreach to specific individuals at specific moments, with a clear reason for engaging.
• Reach out when the pod identifies a relevant trigger: a new role, public announcement, event appearance, or strategic initiative.
• Follow up on warm signals from marketing activity with a specific, insight-led message.
• Set up introductory conversations between operational contacts and the pod, and facilitate customer introductions where an existing relationship can open a door.
• Identify and secure attendance at targeted events or hosted experiences, attending where a target account contact is present to establish or deepen a relationship.

What You Have

• 1 to 3 years in sales development, sales operations, or a sales coordination role, ideally in B2B SaaS.
• High proficiency with AI tools for research, summarization, and workflow automation—using AI daily as a core part of how you work, not as an occasional aid.
• Experience with Salesforce or a similar CRM, and strong data hygiene instincts.
• Excellent written communication and the judgment to identify what matters commercially in a high volume of information.
• Strong organizational skills and comfort coordinating across AEs, Marketing, and Customer Success.
• Curiosity about how enterprise organizations work: buying groups, agency relationships, and decision-making dynamics.

Annual Base Pay Range

$49,050–$98,500 USD