Sales Coordinator

Sales Coordinator

Yext is an enterprise agentic marketing platform built on structured data for local businesses. API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, enabling partners and developers to build purpose-built experiences on the same infrastructure powering Yext’s products. Thousands of brands and digital marketing partners across financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale—across AI and traditional search.

Yext is looking for a Sales Coordinator to support enterprise sales pods. This role evolves the traditional BDR approach—less high-volume outbound, more deep account intelligence, AI-powered sales coordination, and MCP-enabled workflows that help enterprise sales teams operate more effectively. You will build a living understanding of your assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool at a depth and scale that would otherwise be impossible.

What You’ll Do

Account intelligence and research

• Develop a living understanding of assigned accounts; create and leverage MCP integrations and AI workflows to automate research, monitor buying signals, and surface insights at scale.
• Monitor earnings calls, press releases, LinkedIn activity, and trade press for assigned accounts, tracking leadership changes, new hires, restructures, and other organizational signals.
• Quickly identify commercially relevant developments from high volumes of information (e.g., an announcement of a digital transformation program becomes a pod trigger within 48 hours).
• Use AI for research, signal detection, summarization, and stakeholder mapping, including building MCP integrations and AI workflows that automate research and monitoring at scale.
• Use Yext’s internal Scout tool to analyze how target accounts show up in AI and traditional search (AEO/GEO), converting findings into insights for outreach and meetings.
• Build and maintain account intelligence dashboards, relationship maps, and strategic account plans in partnership with AEs and Customer Success, keeping them current and actionable.

Account mapping and multi-threading

• Own the stakeholder map for assigned accounts, identifying champions, influencers, and decision-makers across marketing, digital, AI, customer experience, and IT.
• Build and maintain relationships with operational stakeholders below C-suite level.
• Help the pod identify gaps in account coverage and flag when there is over-reliance on a single contact.
• Keep stakeholder maps and account plans current as organizations change; map the right people so the pod knows exactly who to engage (with executive engagement owned by the AE).

Sales coordination and deal support

• Coordinate scheduling for demos, discovery calls, and executive meetings across time zones.
• Prepare and customize sales decks, proposals, and pricing sheets; provide basic solutions engineering support such as demo preparation and environment setup.
• Support executive engagement preparation by providing intelligence on individuals the pod is meeting with.
• Act as the first point of contact for inbound sales inquiries, qualify leads, and route them to the right person.
• Liaise with Marketing on content and upcoming activity, and maintain a strong two-way feedback loop on what’s working.

Sales operations and CRM

• Maintain clean, accurate data in Salesforce.
• Track lead conversion, deal velocity, and pipeline progression.

Outbound and relationship initiation

• Initiate deliberate, highly personalized outreach to specific individuals at specific moments, with a clear reason for engaging.
• Reach out when the pod identifies a relevant trigger, such as a new role, public announcement, event appearance, or strategic initiative.
• Follow up on warm signals from marketing activity with a specific, insight-led message.
• Set up introductory conversations between operational contacts and the pod, and facilitate customer introductions when an existing relationship can open a door.
• Identify and secure attendance at targeted events or hosted experiences, attending when a target account contact is present to establish or deepen relationships.

What You Have

• 1 to 3 years of experience in sales development, sales operations, or sales coordination, ideally in B2B SaaS.
• High proficiency with AI tools for research, summarization, and workflow automation; you use AI daily as a core part of your work.
• Experience with Salesforce or a similar CRM, and strong data hygiene instincts.
• Excellent written communication and the judgment to spot what matters commercially in high volumes of information.
• Strong organizational skills and comfort coordinating across AEs, Marketing, and Customer Success.
• Curiosity about how enterprise organizations work, including buying groups, agency relationships, and decision-making dynamics.