Partner Engagement Operations Associate

About Fora

Fora is a modern travel agency empowering anyone with a passion for travel to build a thriving advisory business. We’re modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform.

Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a vibrant community and exclusive industry partnerships. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time. We believe that everyone—whether seasoned professionals or first-time advisors—can build something both profitable and personal.

Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City. In 2026, we announced our $60 million Series D investment round, led by Forerunner and Tactile Ventures, with continued participation from existing investors Thrive Capital, Insight Partners, and Heartcore Capital. We’ve been recognized as a LinkedIn Top Startup (2024), Fast Company’s Most Innovative Companies (2025 and 2023), and one of the TIME100 Most Influential Companies (2026).

We’re building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel.

About the Role

We’re seeking a highly organized Operations Associate to support project management of our growing portfolio of travel advisor educational experiences. This role is essential to our program operations, handling high-volume administrative tasks, tracking performance across programs, and collecting event feedback to support continuous improvement.

We’re looking for a detail-oriented, self-starting Operations Assistant to support our team’s day-to-day operations, reporting, and program tracking. You’ll keep our data organized, our dashboards accurate, and our workflows running smoothly—while also identifying opportunities to make things better. This role is a strong fit for someone early in their career who wants to see how a startup works from the inside, with room to grow into operations, analytics, or program management.

About Our Fam (Familiarization) Program

Our Fam & Retreat programs connect travel advisors with immersive destination experiences, partner properties, and industry education opportunities. We manage 60+ programs annually, ranging from destination-specific trips to property showcases and industry events. This role is critical to ensuring smooth operations as we scale to serve our growing advisor community, and to tracking the success of these programs for both our advisors and our partners.

Key Responsibilities

• Own reporting: build and maintain Omni dashboards, pull and clean data from multiple sources, and run recurring reporting cadences (weekly/monthly/quarterly) with minimal oversight
• Keep systems of record current—workflows and databases in Airtable, tasks and projects in Jira—including all Fam & Retreat programming and advisor tracking, so every department has visibility
• Turn data into decisions: identify trends, flag risks and opportunities, and support planning and forecasting
• Partner with cross-functional teams to spot inefficiencies and improve existing programs and processes
• Document processes and workflows so institutional knowledge doesn’t live in one person’s head
• Take on ad hoc projects as the company’s needs evolve

Requirements

• 1–2 years of work experience, preferably in operations, business analytics, program coordination, or a related role
• Strong Excel/Google Sheets skills; comfortable manipulating and cleaning datasets
• Excellent attention to detail—you catch errors others miss
• Self-directed: you figure out what matters, prioritize it, and run with it
• Strong “manage up” instincts: you keep your manager informed, flag blockers early, and don’t wait to be asked
• A problem-solver who enjoys figuring out the “why” behind the numbers, not just reporting them
• Comfortable with ambiguity and shifting priorities in a fast-paced startup environment
• Excellent written and verbal communication skills

Strongly Preferred

• Experience with SQL or other data query languages
• Exposure to process improvement or operations frameworks
• Experience with automation tools (Zapier, Airtable, or similar platforms)
• Understanding of travel advisor business models
• Hands-on experience with Omni (or a similar BI/dashboarding tool such as Looker, Tableau, or Mode)
• Working knowledge of Airtable for database/workflow management
• Familiarity with Jira for task and project tracking

Compensation

Compensation varies based on experience, with an indicative range of $70k–$85k + equity. Final compensation will depend on the level at which the candidate is hired.

• Unlimited vacation
• Health insurance (including an option completely covered by Fora HQ)
• Dental & vision insurance
• Wellhub memberships
• 401(k) plan with company match
• Commuter benefits
• Supplemental life insurance
• Stock options

This role is based in our New York City office (Tribeca/Fidi).