Hospitality Team Member

Hospitality Team Member (Corporate Services)

Ares is seeking a Hospitality team member for our Corporate Services team in New York.

The Corporate Services team provides best-in-class support for office operations and employee amenities within our new 8-floor, Class A office in midtown Manhattan.

The successful candidate will exhibit a strong work ethic and timeliness, with the ability to be flexible and prioritize needs across pantries and kitchens. This role focuses on pantry and common space support, including dishwashing, stocking pantry and restroom supplies, and general tidying within a corporate environment. The role is highly mobile and requires a candidate who is hardworking and focused on delivering a clean space. Experience in food service, washing dishes, and cleaning is preferred, ideally with some experience in an office environment.

Primary Functions and Essential Responsibilities

Specific responsibilities include, but are not limited to:

• Maintain best-in-class presentation and display across Ares pantries, restrooms, wellness, and other common areas.
• Stock and maintain beverages (coffee, cold brew, tea, sodas, etc.) in pantries.
• Stock and maintain perishables and nonperishables (dairy, fruit, snacks, refrigerated snacks, etc.) in pantries.
• Manage inventory for supplies across common areas, including stock/restock.
• Follow pantry cleanliness and inventory management best practices, including “First In, First Out,” active management of expiry dates, and commercial office-level cleaning standards.
• Support ongoing dishwashing, stocking, and crockery replacement on assigned floors.
• Wash dishes across multiple floors and multiple pantries continuously throughout the day.
• Track overall dish count and report when additional stock is needed.
• Check cleanliness of pantries and restrooms; wipe down counters and equipment as needed.
• Perform monthly cleaning of appliances.
• Perform weekly cleaning of dishware and snack cupboards/storage.
• Maintain cleanliness and organization of dish storage areas (drawers and cabinets).
• Provide meeting room support for catered meetings, including catering and beverage setup, breakdown, and refresh throughout.
• Report facilities issues through the proper channels to the larger facilities team.
• Align with daily calendared meetings as assigned and independently execute support for assigned meetings.
• Perform physical tasks requiring reaching above shoulder and below knee.
• Help load and unload supplies as required.

Qualifications

Education

• High School Diploma or GED equivalent.

Experience Required

• Knowledge and/or experience with proper dishwashing procedures and experience cleaning.
• 1–2 years of Food Services or Corporate Services (Hospitality/Professional Services) is ideal.

General Requirements

• Dependable, great attitude, highly motivated, and a team player.
• Exceptional customer service skills with demonstrated enthusiasm and flexibility.
• Highly motivated work ethic with timely and consistent attendance.
• Ability to complete tasks and follow checklists to complete daily responsibilities.
• Ability to handle pantry duties and day-to-day issues independently with minimal supervision; assume responsibility for core duties and escalate appropriately.
• Ability to handle confidential information appropriately.
• Able to lift upwards of 50 lbs.

Reporting Relationships

Facilities Manager, U.S. Eastern Region

Compensation

The anticipated rate for this position is $55,000 - $60,000. Total compensation may also include a discretionary performance-based bonus.

Benefits

The firm also offers robust benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; a 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; an Employee Assistance Program (EAP); and a Commuter Benefits plan for parking and transit.

Ares also offers additional benefits including access to a world-class medical advisory team; a mental health app that includes coaching, therapy, and psychiatry; a mindfulness and wellbeing app; financial wellness benefits including access to a financial advisor; new parent leave; reproductive and adoption assistance; emergency backup care; a matching gift program; education sponsorship; and more.