Compliance Assistant

Role Summary

This role supports the day-to-day running of the Compliance function. Responsibilities include:

• Provide compliance advisory services to the Group
• Carry out compliance assurance monitoring of all business units
• Report regulatory deadlines, maintain compliance timetables, and distribute regulatory information and news as appropriate
• Monitor and oversee staff training requirements
• Manage procedures to counter financial crime (sanctions, anti-money laundering, and anti-bribery and corruption)
• Maintain compliance records, registers, and files
• Liaise effectively and build relationships with all business areas and external regulators
• Undertake other appropriate tasks and projects within the Legal and Regulatory department as required

Main Responsibilities

• Contribute to the management and monitoring of effective, risk-based and commercially pragmatic compliance by all syndicates managed by Chaucer Syndicates Limited (CSL), with regard to UK regulations (PRA and FCA), Lloyd’s, overseas and EU insurance regulations, and international anti-financial crime requirements
• Provide timely and accurate compliance, regulatory, and financial crime advice to the business
• Conduct regular compliance monitoring of business activities and produce recommendations and reports on findings
• Ensure CSL meets all regulatory and other deadlines, including alerting and reminding other business areas where required
• Assist in the management of all financial crime matters through the Head of Compliance
• Liaise effectively and build relationships with all business areas and external regulators
• Complete regulatory applications, returns, and forms as required; maintain compliance records and files
• Maintain and document appropriate compliance systems and procedures
• Assist in the resolution of customer complaints and ensure accurate reporting of complaints to Lloyd’s and other regulatory authorities as appropriate
• Assist in providing training and advice on regulatory and other compliance-related matters to all levels of the business
• Manage and monitor compliance with training requirements
• Conduct a weekly review of output from third-party sanctions screening software
• Promote the Compliance function as added value to the business through training programmes, inductions, external presentations, intranet communications, and day-to-day interaction with staff
• Provide management information for syndicate and board committee reports
• Maintain communication with Lloyd’s for business queries where required, and ensure market updates are communicated to the business in a timely manner
• Undertake other appropriate tasks and participate in projects within the Risk Department as required

Regulatory Responsibilities

• Advise and educate all CSL staff on their Conduct Risk obligations and duties owed to CSL customers; coordinate maintenance of policies and procedures that pay due regard to the interests and fair treatment of CSL customers

Our Requirements

Relevant Experience

• Essential: Relevant compliance assistant experience
• Desirable: Experience of the insurance industry

Technical Skills

• Essential: Intermediate knowledge of Excel, Word, and PowerPoint
• Desirable:
  • Good working understanding of Lloyd’s and/or overseas regulatory regimes
  • Good working understanding of UK regulatory regimes (PRA/FCA)

Education and Qualifications

• Desirable:
  • 3 A Levels or equivalent
  • Degree/ACII or equivalent

Personal Skills

• Professional outlook
• Very good interpersonal skills
• Excellent organisational skills
• Excellent communication skills, with the ability to liaise at all levels
• Ability to work as part of a team
• Adaptability in a pressured environment
• Self-motivated
• Capable of working to a timetable when required

About Us

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers, and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai, and Singapore to be closer to our clients across the world.

Chaucer is committed to diversity, actively values difference, and respects people regardless of the protected characteristics outlined in the Equality Act 2010 (UK legislation) and as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment, and selection process is fair, free from bias, and based on merit. We are committed to promoting a culture that actively values difference and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.