Inventory and Returns Executive (Spare Parts and Warehouse Operations)

About PRISM+ (Company Overview)

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. Founded in 2017 as a direct-to-consumer (D2C) display technology specialist, PRISM+ quickly grew to become the number one monitor and smart TV brand in Singapore. Best known for affordable premium offerings and award-winning customer experience, the brand has expanded to include a wide range of affordable premium home electronics and appliances.

Join PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together we create a brighter tomorrow.

Position Overview

This candidate will be responsible for the day-to-day execution of spare parts handling, warehouse tracking, and physical processing of product returns.

Responsibilities

Spare Parts and Outbound Execution

• Placing spare parts orders and maintaining accurate inventory records.
• Physically receiving incoming spare parts shipments, verifying quantities against packing lists, and binning them in designated warehouse locations.
• Picking, packing, and preparing spare parts shipments for field technicians or third-party vendors, ensuring accurate labeling and documentation.
• Promptly updating the inventory management system for all parts movements (receipts, transfers, and issues) to maintain real-time stock accuracy.
• Liaising with the technical team on parts identification using manuals, BOMs, and technical documents.

Physical Inventory and Warehousing Preservation

• Conducting regular physical counts of specific spare parts SKUs as directed by the supervisor to identify and rectify stock discrepancies.
• Ensuring parts are stored safely, maintaining cleanliness and specialized storage standards (e.g., keeping electronic components in anti-static packaging).
• Assisting in segregating and preparing obsolete parts for approval and disposal.
• Adhering to local workplace safety and health (WSH) guidelines.

Returns Processing and Triage Support

• Receiving and physically unboxing returned products and appliances from customers.
• Performing basic visual inspections and functional tests of returned items to check for physical damage, completeness of accessories, serial number verification, and product functionality.
• Systematically logging returned units and routing them to the appropriate designated holding areas after inspections.
• Preparing the returns report for management.

Qualifications & Requirements

• Possess at least a NITEC/Higher NITEC certificate.
• 1-2 years of experience in inventory support, warehouse operations, or reverse logistics, preferably in consumer electronics or home appliances.
• Fresh graduates are welcome to apply.
• Microsoft Office skills are preferred.
• Basic understanding of electronics, electrical, and mechanical parts.
• Ability to handle physical warehouse tasks, including lifting and moving boxes/appliances.