Account Manager

Overview

We’re looking for an Account Manager to join our UK team. Temper is utilised by hundreds of SME businesses across the UK to find flexible staff and manage their changing needs. You will be responsible for managing and growing your own portfolio across our broad base of Hospitality and Retail businesses. You’ll ensure they have the best possible experience using Temper while maximizing their usage — we’re looking for an account manager who knows how to grow accounts, not just keep them happy.

You don’t need a purely account management background to be considered for this role; attitude and work ethic come first. We’re primarily looking for someone who is excited by our work, highly organized, and knows how to prioritise. You’ll have a large portfolio to manage and you’ll decide what that looks like, requiring ingenuity, organisation, and prioritisation. You might have a background in operations, sales, or account management — we’re open to anything as long as you understand our goals and mindset.

You’ll be actively onboarding new clients in collaboration with our business development team, as well as continuously nurturing and hunting for growth opportunities within your portfolio — in short, you’re both a hunter and a farmer. Take responsibility for discovering opportunities and growing your portfolio full of possibilities. This is a role for someone who wants to be an integral part of a growing business and thrives on driving their portfolio’s success.

In short? We’re looking for someone with hyper-strong organisational skills who builds genuine, trusting relationships with their clients whilst also challenging them to grow with Temper.

What you’ll do on a day to day

• Manage your portfolio and expand your client base: build strong professional relationships and stay informed about market developments to capitalize on opportunities and challenges.
• Proactively seek opportunities to take your portfolio to the next level — identify growth opportunities that your clients may not see.
• Understand the needs of the customer: position yourself as a staffing and workforce expert, identify and prioritise customer needs, and guide conversations toward successful outcomes.
• Coordinate with the Marketplace Success Team to ensure Temper meets your clients’ needs, including planning for longer-term projects. You’ll always be looking ahead.

Who you are / Requirements

• 1–4 years of relevant commercial experience in account management, operations, or sales.
• Experience managing a long-tail or large portfolio of SMEs — ideally in a marketplace environment.
• Well-organised with self-discipline.
• Fluent English.
• Comfortable with challenging conversations; you view difficult discussions as part of the role.
• Commercial mindset — growth is key.
• ‘Phone first’ attitude — the best conversations happen over the phone or in person, not via email.
• Data-driven and innovative; comfortable using Looker is a plus.
• Based in or near London, and willing to travel further afield; you’ll be meeting clients face to face regularly.
• Experience or knowledge of software such as Asana and Salesforce is a plus.

Your Future Team

You’ll join the UK Account Management team, working closely with the Head of Account Management to drive Temper’s UK growth. This role is hybrid, with two days in the office each week. The rest of the time, you can work wherever you wish. We operate with a work-hard, win-hard attitude and you’ll have the freedom to run your own portfolio, backed by a team that celebrates success and moves quickly together.

Perks & Benefits

• Flexible working (for real). We focus on results, not on start times or location.
• Unlimited vacation days. Take vacation with manager approval to rest and recoup energy.
• Company Equity Plan (SARs). Own It and be part of our growth and success!
• Pension scheme. Eligibility for enrolment in our pension plan.
• Learning & Development budget. An annual generous personal budget to develop your skills.
• Personal well-being budget. An annual well-being budget to support your best self at work.
• Travel expenses when you come to the office, plus great lunch options.
• Home working allowance. Budget for a comfortable home office setup.
• Remote workplace facilitation. Option to rent a desk/space at a co-working space at limited cost.
• Flexible bank holidays. Exchange bank holidays to match your cultural or personal needs.
• Temper Summits. Twice-yearly gatherings to collaborate, learn, and connect across the team.

Why Temper?

Are you passionate about helping people adjust work to fit their lives? Temper aims to revolutionise the labour market with technology, making it fairer, more accessible, and efficient. We empower the next generation of workers who crave flexibility and control over when and where they work by providing a solution at their fingertips.

Our platform is built around users’ needs. We take pride in a user-centric approach, evolving to meet demands and exceed expectations. Our goal is to give businesses a tool to easily connect with great people seeking flexible shift work.

At Temper, every team member has the opportunity to make a significant impact. Our core value, “We Own It,” drives our culture and is reflected in our equity plan. We empower you to take ownership and responsibility so that together we can take Temper to the next level.

Our culture is internationally diverse, with colleagues from over 17 nationalities and remote work across more than 10 countries, alongside offices in Amsterdam and London. We come together several times a year to connect, share knowledge, and foster our vibrant community.

Join us on this exciting journey as we redefine the future of work. Your passion and dedication will shape how millions approach their careers worldwide.