Maintenance Operator

Job Summary

Canary Wharf Management Ltd. is looking to recruit quality engineering staff to join our highly skilled maintenance teams, working within our managed buildings, infrastructure or retail areas. Please note that some roles require engineers to work outside. Our engineers undertake prescribed maintenance tasks as directed by the Engineering Supervisor, both pre-planned and reactive. The post holder will work within a team of maintenance staff.

Salary: £49,026 to £56,883 per annum dependent on shift pattern (plus 3% shift allowance, if applicable).

Main Responsibilities

• Identify and diagnose faults and carry out repairs, adjustments and other maintenance works as appropriate.
• Carry out routine servicing, repair or adjustment of plant or machinery in accordance with the planned maintenance schedule as tasked by the Building Control Co-ordinator.
• Adopt a flexible approach in respect of other skills or trades to ensure the most cost-effective completion of all tasks.
• Undertake other skilled tasks in which competence has been demonstrated.
• Monitor plant as tasked and record data using the supplied documentation.
• Achieve the highest possible standard of plant and equipment efficiency by ensuring that each task is carried out in accordance with the set requirements and instructions.
• Assist in ensuring that all working areas are kept clean and tidy and all refuse and waste materials are removed as appropriate.
• Be familiar with and comply with the Company’s Health & Safety policy and procedures and report any hazards or infringements to either the Building Services Manager or Engineering Supervisor.
• Action and complete time/task sheets on a daily basis in accordance with agreed procedures.
• Undertake other reasonable duties as requested by the Building Services Manager or Engineering Supervisor.

Person Specification

• Enthusiastic and positive attitude.
• Presentable and tidy at all times.
• Ability to work as part of a team and communicate effectively at all levels; customer-focused and diplomatic.
• Able to make decisions to benefit the business.
• Full training will be provided and safety equipment supplied; for some Maintenance Operator posts, applicants may need to work at heights outdoors.
• Appreciation of the importance of customer service and how this is applied within Canary Wharf.

Technical Requirements

• Full-time apprenticeship in an electrical or Building Services HVAC discipline with City & Guilds Part 1 & 2 certification or NVQ Level 3 (or equivalent).
• Mechanical apprenticeship acceptable with relevant electrical experience.
• Experience in a modern building services maintenance environment with a basic understanding of HVAC and building services.
• Desirable: completed requirements for Electrical Installation (BS7671:2018) IEE Wiring Regulations 18th edition through an approved course.

Health, Safety & Welfare Responsibilities

All staff are required to fulfil their legal duty to take reasonable care for their health and safety and that of others who may be affected by their acts and omissions, and to follow all guidance and instructions. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

Environmental, Social & Governance (ESG) Responsibilities

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff understand and adopt this strategy into their roles, including adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and through volunteering.

Quality Management Responsibilities

In line with the latest ISO 9001 requirements, all staff are required to comply with system requirements detailed in the Company Quality Manual & Policies. Ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet ISO 9001: Quality Management Standard.

Company Values

• Commit to Excellence
  • Act with integrity and deliver high performance
  • Put our customers at the heart of what we do
  • Resolve issues by providing high-quality solutions
• Foster Collaboration
  • Find opportunities to collaborate with others across the business to achieve shared goals
  • Encourage inclusive networks and treat others with respect and fairness
  • Use knowledge to work effectively with suppliers/contractors to meet shared goals
• Encourage Engagement
  • Decide confidently in role-appropriate situations
  • Learn from mistakes and listen to constructive feedback
  • Prioritise safety and actively support community, wellbeing and sustainability programmes
• Take Ownership
  • Deliver high-quality service that exceeds expectations
  • Seek opportunities for self-development
  • Take responsibility for personal performance and seek improvements
• Embrace Innovation
  • Embrace change and innovation
  • Proactively suggest improvements and encourage idea sharing
  • View challenges as opportunities to deliver effective change

What We Offer

Diversity and Inclusion

We recognise the importance of diverse experience, skills and perspectives at all levels and operating in an inclusive environment. We welcome applicants from diverse backgrounds and are committed to fostering a culture where everyone can reach their full potential.

Flexible Working

We recognise the positive impact of flexible working on wellbeing, engagement and productivity. We are open to consider flexible working arrangements, both temporary and permanent.

Learning and Development

We offer a wide range of support to help improve skills and achieve career goals, including classroom and e-learning training, mentoring, cross-department experience, and on-the-job learning. We invest in staff attaining accreditations, chartered status, sponsorships and further educational opportunities relevant to the job and business.

Other Benefits

We provide a comprehensive benefits package designed with employee wellbeing in mind, including pension and insurance plans, health benefits, subsidised gym membership, store discounts and family leave.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point.