PGIM Credit | Reception & Office Administrator

Overview

Fixed Term Contract – 12 months

(London, Office based – 5 days per week)

What you will do

PGIM Credit’s London Corporate Finance team, located in London, is seeking a bright, organized, motivated, and well-presented individual for a reception-based Administrative Assistant position. As the face of the London office, they will manage all front-of-house duties, perform administrative work, and provide Team Assistant duties to support the senior admin team where required. This is a fixed-term contract role for a period of 12 months and requires full-time office presence.

What you can expect

• Full ownership of the front-of-house area, including managing the meeting room calendar, maintaining the appearance of the front-of-house area, and providing a friendly welcome to staff and external visitors.
• Schedule and coordinate meeting logistics, including reserving conference rooms, arranging video conferencing connectivity, preparing meeting materials, refreshments, and hospitality.
• Coordinate domestic travel arrangements, including preparing detailed itineraries and submitting and tracking expenses.
• Complex management of email accounts, including filing, prioritizing, clearing daily email influx, maintaining a to-do list system, and responding to emails on behalf of the admin team.
• Liaise with the IT department to manage and resolve IT/mobile device issues.
• Screen and redirect routine and non-routine calls, as appropriate.
• Distribute post and arrange couriers.

• Provide administrative support for Investment Professionals and other team members as needed, including expenses, compiling meeting materials, and document preparation.
• Act as a liaison between the PGIM Credit London office, ground floor reception, and multiple business units within the wider organisation.
• Order and maintain inventory of refreshments and stationery.
• Minute taking.
• Routine Health and Safety checks.
• Team Assistant support duties to provide support to the EA team.

What you will bring

• Proven experience as receptionist or administrative assistant in a similar role supporting a busy office.
• Team player with high energy and a positive attitude with the ability to work well with all levels of the organisation.
• Ability to multi-task with the initiative to work seamlessly in a hybrid working environment and with colleagues based in different locations. Confidence to make decisions and know when to reach out to the Office Manager to discuss action.
• Proactive in taking initiative to provide administrative support/guidance where needed, following through; ability to plan and think ahead.
• Ability to work under minimal supervision and effectively prioritise multiple assignments under time constraints.
• Excellent written and verbal communication skills with the ability to maintain close communication with all team members and foster effective relationships internally and externally.
• Strong initiative, judgment, and discretion in handling confidential information.
• Ability to compose routine letters and/or emails as needed.
• Strong partnering and collaboration skills.
• Willingness and ability to take direction from multiple sources.
• Strong attention to detail, accuracy, and completeness.
• Analytical, detail-oriented, and thorough professional.
• Ability to manage and prioritise multiple action items at once.
• Proficiency with Microsoft Office applications, especially Outlook.

What will set you apart?

• Strong critical thinking and logic skills.
• Openness to change and development.
• Maintains high productivity and self-direction.
• Proactive in seeking solutions.
• Drive to understand and develop a deep knowledge of PGIM, product offerings, clients, and prospects.

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you

• Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees.
• Annual Leave: 25 to 28 days, based on years of service, at full pay.
• Retirement Savings Plan: Company contribution of 10% of basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary.
• Life Assurance & Income Protection: Life Assurance for 8 times basic annual salary, up to £1.8 million. 75% of basic annual salary for a limited term of 5 years, with a capital sum of 2x basic annual salary payable at the end of the term.

To find out more about our Total Reward package, visit https://youtu.be/acuhcv46Nz0

About PGIM Credit

PGIM Credit is a global asset manager offering active solutions across all credit markets.

About PGIM – Global Asset Management

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with US$1.38 trillion in assets under management as of December 31, 2024. With offices in 19 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors worldwide across asset classes including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives.

Prudential Financial, Inc. is not affiliated with Prudential plc.

Our Commitment to Diversity, Equity, and Inclusion

PGIM has a long-held commitment to advancing diversity, equity and inclusion, aimed at attracting, retaining, developing, and promoting talent at all levels. We strive to create a workplace where everyone has a voice and is welcomed, valued, respected, and understood. From the moment people join PGIM, we pledge to help them unlock their full potential. Together, we are shaping a future where talent knows no boundaries.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition, or any other characteristic protected by law.

Prudential is a Disability Confident Level 1 Employer, committed to creating an inclusive and accessible workplace for disabled people. If you require workplace adjustments to the hiring process, please discuss with your recruiter directly.