Business Process Analyst, Intern

Introduction

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better—because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better'—in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people—including our own—to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Main responsibilities involve creating comprehensive business process maps and process documents to support the familiarization journey for new hires. This role provides broad exposure to various insurance functions and creates value by improving the onboarding experience.

Roles and Responsibilities

• Use Visio or other process modelling tools to create clear and comprehensive business process maps and supporting documentation
• Collaborate with cross-functional teams to gather relevant onboarding content (e.g., IT, Operations, Management)
• Design and develop engaging presentations, handbooks and informational documents for new hires and cross-functional teams’ reference
• Contribute to the development of checklists, quick reference guides and other tools to enable effective new-hire onboarding
• Provide insights and recommendations for improving the overall new-hire experience

Minimum Job Requirements

• University students majoring in business, economics, human resources, information systems or related field
• Good analytical and problem-solving skills
• Good communication and interpersonal skills
• Proficiency in Microsoft Office and Visio

Others

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.