Officer - FX Prime Brokerage Middle Office

Overview

At Citi, we connect millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to clients—consumers, corporations, governments, and institutions—to help them meet their opportunities and face the world’s challenges. Citi’s Markets business provides world-class solutions and an unmatched global presence, serving corporates, institutional investors, and governments from trading floors in almost 80 countries. Our strength in underwriting, sales and trading, and distribution spans asset classes and currencies, enabling us to meet client needs.

Position

Officer, FXPB Middle Office – Hybrid, based in Singapore. This role supports the FX Prime Brokerage (FXPB) team with daily processing, monitoring, and reconciliation of all FX transactions for FXPB clients worldwide. Citi provides comprehensive resources to support your growth, well-being, and work–life balance.

What Citi Offers (Development & Well-Being)

• Programs and services for physical and mental well-being, including telehealth, health advocates, and confidential counseling (coverage varies by country).
• Expanded Paid Parental Leave Policy to support new families.
• Resources to manage financial well-being and long-term planning.
• Learning and development resources to broaden and deepen skills and knowledge.
• Flexible work–life programs and generous paid time off.
• Opportunities to volunteer in local communities; Citi volunteers contributed significant hours globally.

Key Responsibilities

• Provide proactive client service and support to the FXPB Client Executive team in the daily processing, monitoring, and reconciliation of all FX transactions for FXPB clients globally.
• Partner with global teams to strengthen support for the FXPB platinum client base.
• Serve as the main point of contact for client/administrator operational inquiries.
• Monitor all FXPB client trading within the FXPB matching system (TRM).
• Assist in reducing erroneous trades and errors.
• Help optimize trading flows by seeking operational efficiency.
• Coordinate with FX Operations teams globally to reduce operational risk.
• Book exotic option types in Simpliciti and process NDF fixes.
• Contribute to targets, including a 15% reduction in MTPs.
• Support and test system upgrades and provide solutions for tech-related issues.
• Perform daily reconciliation for FX and Options regarding breaks and P&L.

Development Value

• Develop client service skills and exposure to clients and business operations.
• Gain in-depth knowledge of supported products, markets, and processes.
• Exposure to Prime Brokerage Middle Office products with cross-training opportunities in Equity and Fixed Income Prime Brokerage.
• Participate in development and re-engineering efforts for FXPB processes (e.g., Novations, balance sheet reductions).
• Achieve full proficiency in department technology and tools.
• Enhance communication and organizational skills; meet targets and collaborate with diverse teams.
• Demonstrate self-motivation, flexibility, and a drive to succeed for career advancement.

Required Skills & Experience

• Client service experience is essential.
• Background in Middle Office or Operations.
• Exposure to FX products/solutions and other Bank product areas.
• Experience in the Financial Services industry is a plus.
• Ability to schedule work effectively and manage priorities.
• Experience building positive working relationships and root-cause analysis to resolve issues promptly.

Skills

• Excellent written and verbal communication skills.
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Computer literate with the ability to learn multiple in-house systems quickly.
• Numerate with sound judgment and professional problem-solving abilities; escalate to supervisor as appropriate.

Qualifications

• Bachelor’s Degree or equivalent professional qualification.
• Strong numerical skills.
• Industry exams (e.g., IAQ modules or equivalent) are a plus.

Exceptional candidates who do not meet all criteria may still be considered if they have the necessary skills and experience.

Job Details

Job Family Group: Operations - Transaction Services

Job Family: Securities and Derivatives Processing

Time Type: Full time

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Accessibility

If you need a reasonable accommodation to use our tools or apply for a career opportunity, please view Citi’s Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.