Personal Assistant - Maternity Cover (12 Month FTC)

Company overview

Howden is a global insurance group with employee ownership at its heart. We are united by a shared passion and a no-limits mindset, with 24,000 employees spanning over 56 countries. Our culture emphasizes work-life balance, career progression, sustainability, volunteering, and collaboration within a powerful international team.

Role

Personal Assistant – Maternity Cover (12 Month FTC)

• This is a great opportunity to support members of the DUAL Executive.
• Full-time position: working 5 days a week.
• Based in London, working within a small, collaborative executive team.

We are seeking a motivated and enthusiastic starter to act as a dedicated PA resource to the UK Chief Operating Officer, UK Chief Distribution Officer, and UK and Europe Chief Actuary. The role requires understanding the commercial operation to provide professional and commercially-focused administrative and organisational support. The role operates in a fast-paced, changing environment with activities relating to UK and international requirements.

Role responsibilities

• Proactive and accurate diary management with forward planning for UK and international meetings; prioritise daily and weekly activities.
• Screen emails and determine actions or respond where appropriate.
• Arrange all travel, including international travel and hotel bookings; produce comprehensive itineraries in advance.
• Draft and prepare a full range of materials for the UK Chief Operating Officer, including emails and meeting materials.
• Coordinate and assist with organising company events and corporate hospitality, ensuring effective delivery.
• Prioritise workload and adapt service delivery to the requirements of the UK COO, UK CDO, and UK and Europe Chief Actuary.
• Act as a point of contact for the team, providing professional and customer-focused service; liaise with clients, external providers, and agencies.
• Develop and maintain relationships with third parties; collaborate with the Executive and Personal Assistant community.
• Produce documents, briefing papers, reports, and presentations as requested.
• Coordinate meeting room bookings and refreshments with the DUAL Reception; notify relevant teams or guests.
• Support the UK COO with managing the 17th floor; liaise with the Howden CRES team on facilities and space-related matters.
• Attend the UK COO’s weekly team leadership meetings; coordinate the monthly IT & Ops newsletters and quarterly IT & Ops Townhalls.
• Maintain a high degree of discretion and confidentiality when handling privileged information and sensitive issues.
• Support the UK CDO’s team by coordinating Distribution workshops, reviews, and team away days.

Key requirements

• Positive attitude and self-motivation.
• High attention to detail.
• Ability to learn quickly and follow processes accurately.
• Strong numeracy and literacy skills.
• Confidence and curiosity to ask questions.
• Excellent verbal communication and interpersonal skills.

What we offer

A career that you define. At Howden, we value diversity and seek individuals who share our values:

• Bravery to try something new.
• Support for each other in everyday moments and bigger challenges.
• A commitment to making a positive difference at work and beyond.

Diversity & Inclusion

At DUAL, we consider our people our chief competitive advantage. We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We are committed to providing reasonable accommodations to align positions with your needs. In addition to standard adjustments such as software, IT, and office setups, we can accommodate flexible hours or hybrid working where possible.

If you’re excited by this role but have doubts about fit, please apply. If your profile matches the role’s criteria, we will contact you to discuss reasonable adjustments.

*Not all positions can accommodate changes to working hours or locations. Please reach out to your Recruitment Partner to know more.*

How to apply

If you are interested in this opportunity and working for DUAL, please apply via our Careers page.