RazerStore Evangelist

Job Responsibilities

The Store Evangelist acts as the brand ambassador in Razerstore, delivering an exceptional customer experience through expert product knowledge, personalized assistance, and creating a welcoming store environment. This role involves engaging customers, maintaining store presentation, and supporting operational tasks to promote Razer's innovative gaming and lifestyle products.

• Consistently create a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs
• Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers
• Ensures that all customers receive top level service and quality merchandise
• Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience to all customers
• Regularly communicates with Store Manager and Store Supervisors to keep informed on product knowledge, USPs, and consumer benefits across all product lines
• Maintains open and flexible availability to accommodate store needs
• Ensures company standards are met for store and associate appearance at all times
• Assists in the maintenance of the store to ensure cleanliness and organization at all times
• Stocks and organizes merchandise as necessary
• Assists in inventory control as directed by Store Manager and/or Store Supervisor
• Assists in the execution of the product display and remerchandising as directed by the store management team
• Assists in receiving regular vendor deliveries and replenishing the sales floor in a timely manner
• Enforces all company policies and procedures, including health, safety, and security
• Performs any other duties as directed by Store Manager and Store Supervisor

Pre-Requisites

• Previous experience in retail, customer service, sales, or hospitality preferred.
• Strong communication and customer service skills with a customer-first mindset.
• Passion for gaming, technology, and consumer electronics is an advantage.
• Ability to build product knowledge and confidently recommend solutions to customers.
• Team player with the ability to work in a fast-paced retail environment.
• Comfortable performing stock management, merchandising, and general store operations.
• Professional, reliable, and able to uphold company policies and brand standards.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations—including for disability or religious practices—to ensure every team member can perform and contribute at their best.

Are you game?