Data Center Systems Engineer , Data Center Operations

Data Center Operations Engineer – Singapore

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You’ll collaborate across AWS to deliver high safety and security standards while providing substantial capacity at the lowest possible cost. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you have a passion to install, deploy, service, and maintain mission-critical IT infrastructure in one of the world’s largest and fastest-growing cloud data centers? Are you seeking opportunities for career development in a dynamic environment that encourages creativity?

If you answered yes, Amazon Web Services Data Center is the place to be! In this role as a Data Center Operations Engineer (DCO Engineer), you will be responsible for the on-site management of hardware lifecycle for our Singapore IT infrastructure. You will troubleshoot technical issues on advanced hardware, ranging from servers, storage, and networking devices on a 24/7 basis. You will collaborate with technical subject matter experts and participate in the design, implementation, and commissioning of our advanced IT infrastructure. You will drive and implement projects to enhance operational efficiencies and share experiences with a global network of technical experts.

Responsibilities

• Install and configure Data Center servers and network systems
• Install, troubleshoot, and replace internal and external hardware parts of servers and network devices
• Perform storage media (HDD, SSD, etc.) sanitization and destruction tasks
• Work within a ticket-based environment and engage in systematic problem resolution
• Move equipment using assisted machinery
• Operate on a rotational shift-based schedule to maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects, etc.) to share ideas and contribute to innovative projects to improve the DC work environment and overall efficiencies
• Participate in, lead, and deliver small to mid-scale projects including new data center rollouts

About AWS & Our Culture

AWS values diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting, or you have an unconventional path, don’t let it stop you from applying.

Why AWS?

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, earning the trust of customers from startups to Global 500 companies.

Inclusive Team Culture

We foster a culture of inclusion and curiosity. Employee-led affinity groups, ongoing events and learning experiences, and programs such as CORE and AmazeCon support diversity and encourage us to embrace our differences.

Mentorship & Career Growth

We offer mentorship and continuous learning opportunities to help you develop into a well-rounded professional.

Work/Life Balance

We value work-life harmony and offer flexibility to support you both at work and at home.

Basic Qualifications

• 1+ years of computer networking experience
• 1+ years of Linux operating system experience
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Ability to lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

Preferred Qualifications

• Ability to work in cramped spaces or elevated locations while adhering to health and safety guidelines
• Experience dealing effectively with customers during problem resolution and working under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodation during the application and hiring process, including support for the interview or onboarding, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.