Workplace Services Coordinator

Overview

JLL empowers you to shape a brighter future. Our people shape the future of real estate by combining world‑class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re applying your experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Workplace Services Coordinator plays a key role in delivering high‑quality workplace and facilities services while providing direct support to senior leadership. This role contributes to operational excellence, stakeholder engagement, and service delivery aligned with JLL’s Future of Work approach. The position requires a confident, service‑driven professional who can manage executive support, F&B and hospitality coordination, and workplace operations with minimal supervision.

Key responsibilities

Client / Stakeholder Support

• Deliver a high standard of customer service to internal and external stakeholders
• Act as a key coordination point between workplace teams, vendors, and senior stakeholders

Procurement & Vendor Management

• Coordinate on‑site contractors and service providers to ensure service standards are met
• Support procurement of vendors, services, and workplace supplies

Finance Support

• Manage invoice processing, expense claims, and financial documentation accurately
• Coordinate with finance teams to ensure timely reimbursements

Health, Safety & Risk

• Conduct regular safety audits and ensure compliance with site procedures
• Support incident reporting, escalation, and business continuity activities

Site Operations Management

• Oversee loading dock coordination and delivery processes (if applicable)
• Manage conference room bookings, meeting setup, and executive hospitality requirements
• Coordinate F&B services for meetings, events, and senior leadership engagements
• Ensure adequate consumables and high standards of workplace cleanliness
• Manage client and contractor escorting in restricted‑access areas

Executive Support

• Provide end‑to‑end administrative and personal assistant support to senior leadership
• Manage calendars, travel arrangements, expenses, and confidential matters
• Ensure compliance with company policies and business conduct standards

Requirements

• Diploma or above preferred
• Minimum 1–3 years of experience in executive support, workplace services, facilities, or hospitality roles
• Bilingual proficiency in English and Mandarin is required to support daily operations with Mandarin‑speaking team members and clients
• Able to work independently, manage priorities, and handle confidential information

Location

On-site – Singapore

How to apply

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

Additional information

At JLL, we harness the power of artificial intelligence (AI) to accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate insights about how your profile aligns with the role.

JLL Privacy Notice

Jones Lang LaSalle (JLL) is a global provider of real estate and investment management services. We protect personal information collected in connection with our recruitment process and keep it secure for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details, please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation during any part of the employment process, you may email HRSCLeaves@jll.com. This email is solely for accommodation requests. For other inquiries, please visit our Contact Us page.