Product Associate - Employee Experience

Product Associate, Employee Experience

As a Product Associate in Employee Experience, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. You will work closely with the product management team and cross-functional partners to contribute your skills and insights to help ensure the success of our product offerings. You will be at the forefront of product insights, using data to inform business decisions and helping create a new product offering targeted at internal product teams to better understand insights on how their experiences are performing and where there are areas of opportunity.

Job responsibilities

• Identify data to support the broader organization in understanding where our products need improvements and share insights with senior stakeholders.
• Transform data into actionable insights, determine the future product vision, and move that vision from strategy to delivery, including consolidating key milestones and partnering across the business.
• Collect and analyze metrics to support product insights and inform decision-making.
• Collaborate across design, data, technology, engineering, and product groups to support future vision and delivery.

Required qualifications, capabilities, and skills

• Experience in product management, project management, or a relevant domain area.
• Ability to clearly present information through PowerPoint for senior stakeholders, including consolidating data outcomes and strategic visions.
• Logical thinker with technical literacy, including data transformation and analytics.
• Exposure to product life cycle activities, including discovery and requirements definition.
• Understanding of agile methodologies, including use of JIRA.
• A clear communicator with a self-start attitude and willingness to learn.

Preferred qualifications, capabilities, and skills

• Experience with business intelligence tools (e.g., Qlik Sense, Sigma, Tableau).
• Understanding of data transformation tools (e.g., Excel or Alteryx).
• Interest in emerging AI tools (e.g., Claude, Copilot).
• Awareness of design tooling (e.g., Figma).

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our approach to serving clients drives everything we do, and we strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers, and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture, and building a diverse and inclusive workforce. We are a strategic partner to the business—working with leaders across the firm to hire, develop, and retain the best people and help meet business goals. We foster a work environment in which our people are supported, feel like they belong, and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Be at the forefront of product ownership and insights, driving transformational change across all employee-facing experiences.