APAC Branches Operations Strategy and Governance Analyst

Role

Analyst, APAC Branch Operations Strategy & Governance

Overview

Join our APAC Branches Strategy & Governance team to design solutions, drive process improvements, and collaborate with diverse teams across the region. Work with tools such as Python, Alteryx, and Tableau to shape strategic initiatives and automate operations. This role combines hands-on analytics, solution design, governance support, and stakeholder coordination to inform senior management decisions and drive continuous improvement across APAC branches.

Responsibilities

• Lead process walkthroughs and map current and future-state workflows for complex branch operations
• Identify manual pain points and design automation solutions using Python, Alteryx, and other intelligent automation tools
• Develop and refine business rules, templates, and exception handling logic for operational processes
• Build and maintain Tableau dashboards for management reporting and strategic reviews
• Support development, testing, and deployment of automation solutions, monitoring effectiveness for continuous improvement
• Coordinate with operations, technology, and regional teams to gather requirements and drive process improvements
• Deliver cross-functional projects end-to-end, defining scope, timelines, and deliverables; manage risks and dependencies; drive stakeholder alignment to ensure on-time, high-quality execution
• Document process changes, standard operating procedures, and best practices for scalability
• Prepare and present executive-level decks and dashboards summarizing branch performance and strategic solutions

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Data Science, Engineering, or a related field
• At least 1 year of experience in process optimization, analytics, business analysis, or solution design within the financial services industry
• Advanced proficiency in Python, Alteryx, and Tableau for process automation, data analytics, and visualization
• Experience with workflow automation, data extraction, and exception handling
• Familiarity with generative artificial intelligence
• Strong analytical, problem-solving, and creative thinking skills
• Excellent communication and stakeholder management skills
• Ability to work independently and collaboratively in a multicultural environment
• Strong organizational skills and attention to detail

Preferred qualifications, capabilities, and skills

• Experience designing and automating workflows for financial operations (e.g., FX settlement, reconciliation)
• Experience building executive dashboards and management reports
• Exposure to governance frameworks and regulatory requirements in financial services
• Experience facilitating workshops and training for new tools and technologies
• Experience supporting large-scale transformation or change management initiatives
• Strong presentation and executive communication skills

About J.P. Morgan

J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors. Our client-first approach drives everything we do, and we strive to build trusted, long-term partnerships to help clients achieve their business objectives.

We recognize that our people are our strength. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on the basis of protected attributes, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other basis protected by law. We provide reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. For more information about requesting an accommodation, please visit our FAQs.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions rely on us in more than 100 countries to provide strategic advice, raise capital, manage risk, and extend liquidity.

Drive process improvement and automation, lead governance, and deliver strategic projects.