Project / QA Support Analyst in Trade Finance Operations (Contract to end by 30 Dec 26)

Overview

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. By taking the time to truly understand people, we provide support, services, solutions, and career paths that meet their needs and desires.

Today, we’re on a journey of transformation—leveraging technology and creativity to become a future-ready learning organisation. Our strategic ambition is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future, innovate the way we deliver financial services, work in friendly, supportive teams, build lasting value in your community, help people grow their assets, business, and investments, and pursue a vibrant, future-ready career.

Position Summary

The candidate will be responsible for user-side (Trade Finance Operations) project software testing design, planning, scripting, and test execution for a variety of applications applicable to the department and/or project.

The individual should be self-motivated, creative, and proactive to work successfully in a fast-paced environment across multiple platforms and technologies. The role requires collaboration with project managers, IT stakeholders, vendors, and other stakeholders to draft and execute test iterations, track and report results, troubleshoot, and coordinate defect resolution. A strong understanding of project processes and the QA lifecycle is required.

Key Responsibilities

• Collaborate with product management, project management, and IT stakeholders to understand the project and testing objectives.
• Design and develop comprehensive UAT and regression test conditions, scenarios, and scripts to validate business and technical use cases, supporting successful production rollouts.
• Manually execute and analyze UAT/regression test results within the project timeline and coordinate with IT partners to ensure defects are resolved correctly.
• Utilize existing tools (e.g., JIRA) for test tracking and perform positive and negative testing across Trade Finance Operations systems (e.g., case management systems, trade finance processing systems, SWIFT system).
• Participate in troubleshooting and analysis of issues with different teams to identify root causes and drive resolution.
• Document, track, and escalate defects; provide regular testing status reports to stakeholders.
• Prepare system training materials and decks for end users.
• Review project documentation (e.g., functional specification documentation) to ensure quality and usability for Trade Finance operations users.
• Perform ad-hoc tasks as assigned by the Supervisor.

Experience & Skills

• 1–3 years of experience in testing or quality assurance; fresh graduates with a strong interest are welcome.
• Knowledge of Trade Finance (e.g., Letter of Credit, Bank Guarantees, Collections, Financing), SWIFT, and/or trade finance operations processing is a strong advantage.
• Strong verbal and written communication skills with excellent comprehension and attention to detail.
• Ability to manage and prioritize multiple projects in a fast-paced environment.
• Self-motivated, adaptable, and able to work independently.

Notes

• This job is 100% in-office, based at Tampines.
• Depending on workload demands, this role may require working beyond standard office hours.
• This is a contract role ending on 30 Dec 2026.

Why Join

Imagine being at the heart of delivering critical banking solutions. In this role, you will play a key part in ensuring our systems work seamlessly for our users. You’ll collaborate with diverse teams, contribute to high-impact projects, and gain satisfaction from solving problems that improve experiences for staff and customers. You will also gain exposure to a wide range of banking products, systems, and operational workflows, building strong industry knowledge while making a meaningful impact.

What We Offer

Competitive base salary, a suite of holistic and flexible benefits to suit every lifestyle, community initiatives, industry-leading learning and professional development opportunities, and a focus on wellbeing, growth, and aspirations.