Client Success Associate (Swedish/French) - Barcelona

About the Role

The Client Success team operates under a Client for Life Philosophy, ensuring every Gartner client receives value exceeding their investment. Associates are responsible for understanding and surfacing client business priorities, breaking down challenges, and identifying the most effective ways to support clients in making sound business decisions. Responsibilities include client onboarding, demonstrating the value of Gartner services, and stimulating engagement across products utilized by large client teams.

What You Will Do

• Partner with clients across all seniority levels—from senior C-levels to junior professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales—to ensure success in using their Gartner subscription.
• Deliver value to decision-makers and drive Gartner growth by working within a service team. Responsibilities may include introducing Gartner services to prospective and new clients, account management, or connecting clients with the Gartner expert community.
• Identify client priorities and align Gartner's resources to provide best-in-class service, enabling clients to achieve their goals and maximize ROI on their Gartner membership.
• Collaborate with internal Gartner stakeholders to drive service delivery and business results, sharing best practices and designing innovative solutions to overcome obstacles.
• Leverage insights and metrics to continuously drive client engagement, satisfaction, retention, and growth.

Qualifications

• Must be fluent in English and one of the following additional languages: French or Swedish.
• Bachelor's degree is preferred, along with 6+ months of relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong skills in communication, collaboration, prioritization, critical thinking, and influencing.

What We Offer

• A collaborative, team-oriented culture committed to diversity.
• Professional development and unlimited growth opportunities.

About Gartner

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission depends on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we have grown to 20,000 associates globally, supporting over 13,000 client enterprises in approximately 90 countries and territories. We do important, interesting, and substantive work that matters. This is why we seek associates who possess the intellectual curiosity, energy, and drive to make a difference. The bar is unapologetically high, as is the impact you can have here.

What Makes Gartner a Great Place to Work?

Our vast and virtually untapped market potential offers limitless opportunities for you to grow professionally and flourish personally. How far you advance is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive, composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the World Authority on AI

At Gartner, you will join a company at the very center of the AI revolution. We provide proactive, objective guidance throughout clients’ AI journeys, setting the standard for how organizations leverage artificial intelligence to drive meaningful impact. You will have access to unmatched resources, expertise, and technology, playing a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It is an exciting time to be at Gartner, offering limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field reshaping how we operate. If you are passionate about AI and want to be part of a team guiding the leaders who shape the world, Gartner is the place for you.

Compensation and Culture

Gartner offers world-class benefits, highly competitive compensation, and proportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support necessary for you to thrive—allowing you to work virtually when productive and join colleagues in a vibrant, purposeful, engaging, and inspiring community.

Equal Opportunity Statement

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com with the subject line "Request for Applicant Accommodations".