Business Development Representative (BDR) - UKI & Nordic Market

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We are redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris (our European HQ), with a strong North American presence anchored in Seattle (our North American HQ), alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, offering visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About the Role

As a Business Development Representative, you will be an integral part of our EMEA sales team, working collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. This is a fast-paced role and a perfect entryway into sales within the SaaS space.

You will learn the fundamentals of expanding Aircall's customer base by prospecting and qualifying potential customers, with the opportunity to move into an outbound closing role upon success. Our all-stars share passion, drive, ambition, and commitment to the mission—we win together! We are looking for a team-player excited by Aircall’s trajectory and significant individual earning potential, including uncapped commission. If you want to learn and grow within the Revenue organization and build a career with us, we want to hear from you.

Key Responsibilities

• Uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and extensive Salesforce database.
• Create and execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads.
• Research and prospect ideal customers, gathering key lead information through open-ended questions and thoughtful conversations.
• Understand the business, client needs, and the buying cycle of the leads, while building and nurturing preliminary relationships.
• Work closely with Account Executives and the rest of the sales team to accelerate the sales cycle.
• Represent Aircall with integrity and professionalism in all written and oral communications, highlighting Aircall’s value proposition and key selling points to build interest.
• Use Salesforce and other best-in-practice tools for daily activity and process management.

Key Qualifications

• 1 year or more experience in outbound sales.
• Experience within a tech or SaaS start-up/scale-up environment is highly regarded.
• A team-spirit mindset with a desire to continuously grow and learn ("want to be #1, but you want your teammates to be #2, 3, 4, 5 and 6!").
• Excellent attention to detail, organizational skills, and time management abilities.
• Clear and direct communication style; not afraid to ask questions to get to the bottom of things, possessing excellent verbal and written communication skills.
• Ability to be autonomous, take initiative, and truly own your own success.
• A hard-working, resourceful, and confident attitude that is not afraid of a challenge.
• An enthusiastic and positive attitude.

Key Traits We Look For

• You are coachable, resilient, and solution-oriented, always bringing great ideas to the table and finding enjoyment in a good challenge. We will invest in you as you invest in us.
• We believe that owning your growth and success starts with you, but we are committed to providing the platform for learning, growth, and career building.

Why Join Us?

• 🚀 Key moment to join Aircall in terms of growth and opportunities.
• 💆‍♀️ Our people matter; work-life balance is important at Aircall.
• 📚 Fast-learning environment with an entrepreneurial and strong team spirit.
• 🌍 45+ Nationalities: A cosmopolitan and multi-cultural mindset.
• 💶 Competitive salary package and benefits.

DE&I Statement:

At Aircall, we believe diversity, equity, and inclusion—irrespective of origins, identity, background, and orientations—are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We are committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to ensure we live up to our ambitions around diversity, equity, and inclusion, and we keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.